Job Opening
Job Opening ID: 227426
Job Network : Information and Telecommunication Technology
Job Family : Information Management Systems and Technology
Category and Level : Professional and Higher Categories, P-3
Duty Station : BAGHDAD
Department/Office : United Nations Conference on Trade and Development
Date Posted : Feb 2, 2024
Deadline : Feb 8, 2024

Org. Setting and Reporting
This position is located in the Automated System for Customs Data (ASYCUDA) Programme of the Division on Technology and Logistics (DTL) of the United Nations Conference on Trade and Development (UNCTAD), in Baghdad, Iraq.
Responsibilities
Under the supervision of the ASYCUDA Regional Coordinator, the ASYCUDA Information System Officer will be responsible for providing technical assistance and support to the National Customs Authority (NCA) during the enhancement and implementation of the ASYCUDAWorld in Iraq.

The incumbent is expected to undertake the following duties:
• Providing technical advice on the most suitable ICT (Information and Communication Technology) architecture and configuration for ASYCUDA World implementation in specific conditions.
• Assisting NCA in the preparation of the technical specifications and evaluation criteria for procurement of ICT hardware, software and associated services required for the implementation of ASYCUDAWorld.
• Providing technical assistance and support in the prototyping, testing, piloting, roll-out, administration and maintenance of all ASYCUDAWorld e-Documents, including remedial actions, as required.
• Organizing and delivering ASYCUDA technical training courses on the implementation, operation and maintenance of ASYCUDAWorld.
• Assisting NPT (National project Team) in the preparation of the national ASYCUDAWorld technical documentation.
Further development/enhancement of the ASYCUDAWorld system by:
• Providing technical advice to NCA on the technical aspects of ASYCUDAWorld national extensions/e-Documents, with the view to ensure their integration into the overall operational architecture.
• Assisting NCA to coordinate the technical development of the national extensions/e-Documents and their integration into the operational ASYCUDA World environment.

Coordination of the ASYCUDAWorld technical implementation with other governmental agencies’/organisations’ ICT and infrastructure activities having impact on the NCS ICT systems by:
• Advising the NCA on the technical implications for the ASYCUDAWorld system of other governmental agencies’/ organizations’ ICT and infrastructure related.
• Coordinating the technical implementation of ASYCUDAWorld e-Documents with other governmental agencies’/ organizations’ ICT and infrastructure relevant activities.

Assistance in Project reporting and monitoring system by:
• Assisting the NPM (National Project Manager) in the preparation of Project Progress Reports for national counterpart authorities.
• Preparing regular technical Project Progress Reports for the ASYCUDA Regional Coordinator, inclusive of the elements relating to the logical framework and monitoring plan.
Competencies
• PROFESSIONALISM: Knowledge of information technology/information management, particularly in systems analysis, database design and programming. Knowledge of several high-level programming languages and significant exposure to and demonstrated proficiency in all aspects of programming and analysis, including structures/object-oriented design, relational systems, scripting and query languages, document design and management, hardware and software requirements, systems facilities, and execution protocols. Strong analytical and problem-solving skills, to include proficiency in the development and implementation of systems of moderate size/complexity. Knowledge of interactive systems; good knowledge of organization’s information infrastructure and IT strategy as it relates to user area(s); independently maintains assigned systems and develops innovative approaches to resolve a wide range of issues/problems. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

• TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

• TECHNOLOGICAL AWARENESS: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.
Education
Advanced university degree (master’s degree or equivalent) in computer science, information system, mathematics, statistics, or related field. A first level university degree in combination with an additional two years of qualifying experience may be accepted in lieu of the advanced university degree.
Job – Specific Qualification
Not available.
Work Experience
A minimum of five years progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems or related area, including relevant experience in the field of Customs automation system deployment, development and support is required.

Experience in upgrading mission critical applications in a production environment is required.

Experience in prototyping and implementing complex Customs information technology systems is required.

Experience in technical ICT programming with Java is required.

Experience in organising and delivering training courses within governmental organisations is desirable.

Experience of working in an international environment is desirable.

Experience in technical ICT programming with Linux and Oracle is desirable.
Languages
Fluency in English is required. Knowledge of Arabic is an advantage.