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Information Technology Expert

UNDP - United Nations Development Programme

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Background

 
Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.

 
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

The United Nations Conference on Trade and Development (UNCTAD) is the part of the United Nations Secretariat dealing with trade, investment, and development issues. The organization’s goals are to maximize the trade, investment and development opportunities of developing countries and assist them in their efforts to integrate into the world economy on an equitable basis.

Throughout the recent two decades, the Republic of Tajikistan Government has undertaken significant reforms to open the economy and introduce the market mechanisms. At present, the country’s leadership is willing to continue and deepen the structural transformation, particularly in the areas of transport infrastructure development and export diversification. Therefore, there is an urgent need for modernized and transparent Customs procedures to promote Tajikistan’s positioning as a land-linked transit country and a pro-active player in the regional trade and economic processes. 

Under the World Bank funded Program, UNCTAD has recently signed an agreement with the Customs Services under the Government of the Republic of Tajikistan (CSGRT) for Reforms, Automation and modernization of Customs processes and procedures by implementation of Automated System for Customs Data (ASYCUDA) World under the Phase Four of the Central Asia Regional Links Program (CARS-4) Project of ASYCUDA Component. Administrative measures are taken to prepare the environment for implementing new Customs regimes and procedures to ensure transparency in the Customs clearance process and to fight Customs Corruption on one hand and to have simplified procedures on the other. 

In addition, the Administrative and all logistical arrangements of the project will be done through the United Nations Development Program (UNDP) in Dushanbe, Tajikistan; therefore, the process of recruitment will be managed through UNDP and the service contracts will be issued accordingly.

To fulfill the requirements for the full implementation of ASYCUDA World, a national team will be hired to work closely with international experts. A National IT Expert of ASYCUDA will be hired under the project to lead and manage the national team for the reforms and full Automation of Tajik Customs. 

Under the overall guidance and direct supervision of the Senior IT Expert, the IT Expert is responsible for assisting the effective delivery of project implementation support services helping effective operational management of project’s IT affairs and transparent utilization of resources. The IT Expert promotes a collaborative and client-oriented approach consistent with UNDP/UNCTAD rules and regulations. 

The IT Expert works in close collaboration with the ASYCUDA Technical and Functional teams ensuring successful performance and compliance in programme management.

 
Duties and Responsibilities

Summary of key functions:
  1. Assist in designing, development and implementation of the Computer Application Systems, modules and any software components needed to support the implementation of ASYCUDA World System in Customs. 
  2. Support performance of all necessary software maintenance, including coding, testing, debugging, upgrading and modifications of software required.
  3. Promote design and implementation of Systems and software technical specifications based on business requirements provided by Customs Services.

Assist in designing, development and implementation of the Computer Application Systems, modules and any software components needed to support the implementation of ASYCUDA World System in Customs. 

  • Help in developing Systems and module graphical interfaces, web modules, database modules, application reports and statistics, and any software components needed to deliver complete and functional applications Systems required by the ASYCUDA Systems.
     

Support performance of all necessary software maintenance, including coding, testing, debugging, upgrading and modifications of software required. 

  • Assist in Preparation of relevant materials/documentation for implementation of new modules or update of existing modules in ASYCUDA World System.
     

Promote design and implementation of Systems and software technical specifications based on business requirements provided by Customs Services. 

  • Provide the necessary technical support and work on a team basis to all members of the ASYCUDA team to accomplish the software development and implementation tasks as required. 
  • Assist in preparation of monthly & quarterly software project status reports describing the development of the above activities and any issues that may emerge, with conclusions and recommendations as required.
Competencies
 

Core-Behavioral Competencies:

 

Achieve Results:

LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.

Think Innovatively:

LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements. 

Learn Continuously

LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.

Adapt with Agility 

LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible. 

Act with Determination

LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident.

Engage and Partner

LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships.

Enable Diversity and Inclusion

LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination. 

 

Cross-Functional and Technical Competencies:

Knowledge generation

  • Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need. 

Working with Evidence and Data

  • Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions, and supporting decision-making. 

Knowledge Generation

  • Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need.

Strategic thinking

  • Ability to develop effective strategies and prioritized plans in line with UNDP’s objectives, based on the systemic analysis of challenges, potential risks and opportunities, linking the vision to reality on the ground, and creating tangible solutions.
  • Ability to leverage learning from a variety of sources to anticipate and respond to future trends; to demonstrate foresight in order to model what future developments and possible ways forward look like for UNDP and Customs Services.

Digital business analysis 

  • Ability to support digital business processes across a range of digital projects, programmes and activities. 

Data engineering 

  • Ability in programming languages such as SQL, Python, and R, be adept at finding warehousing solutions, and using ETL (Extract, Transfer, Load) tools, and understanding basic machine learning and algorithms. 

Digital learning & development 

Knowledge of digital learning methods and ability to design and develop digital learning programmes.

Required Skills and Experience
 
Education:
  • At least completion of Secondary Education is required. Bachelor’s degree (or equivalent) in Computer Science, Information Technology, Computer Application or similar field is desirable. 
  • Completion of recognized advanced Project Management or Customs related course is an advantage.
  • Completion of Ms. Office and other relevant courses. Excellent computer skills, including full command of text and spreadsheet programmes, data bases and web-based communication tools.
Experience:
  • At least 7 years of proven work experience in Information Technology, Computer Programs Development or other relevant field is required with Secondary Education or minimum 4 years of Work experience with Bachelor’s degree.
  • Proven experience in the usage of IT-based tools, processes, and MIS in support of Business process simplification and processes is highly desirable.
  • Proven Experience of working with governmental organizations or customs service is an advantage.

Languages:

  • Fluency in spoken and written English, Tajik and Russian languages is a must.
Disclaimer

Applicant information about UNDP rosters

 
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

 
Non-discrimination

 
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.  

 
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status. 

 
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