Inside Sales Manager/Sourcing Analyst

Job title:

Inside Sales Manager/Sourcing Analyst

Company

Illinois Tool Works

Job description

Are you looking to grow or advance your career with a company that will support you to reach your full potential?Our seven industry-leading business segments offer career development and learning opportunities in more than 50 countries across the globe.We’re committed to investing in our people and aim to support our colleagues in their development and long-term career growth with ITW.Our decentralized, entrepreneurial culture empowers you to think and act like a business owner. We aspire for everyone to perform to their full potential and value the unique and diverse perspectives, experiences and ideas that makes us better together.The ITW Business Model gives us the tools to focus on what’s most important, and we’re grounded in our values of Integrity, Simplicity, Trust, Respect and Shared Risk.We’re proud of what we do and even more proud of how we do it.ITW Appliance Components serves all the major Appliance OEM in the US, Europe, Asia, and Mexico and their tier suppliers. This global division manufactures mechanical, electromechanical, and electrical components and assemblies with a variety of manufacturing processes. We have locations in the US, China, Mexico, the UK, new Zealand, Slovenia, Bulgaria, and Italy.The division drives profitability by leveraging its innovative solutions and application engineering. In addition to ITW’s industry leading research and development capabilities, the division enhances our customers’ competitive advantage by:Maintaining advanced global engineering and manufacturing facilities.Identifying customer needs to provide continued added value solutions.Continually improving processes, materials, and designs to ensure every solution exceeds customer expectations while providing unparalleled value.Illinois Tool Works Inc. (NYSE: ITW) is a diversified manufacturing company that delivers specialized expertise, innovative thinking and value-added products to meet critical customer needs in a variety of industries. ITW businesses serve local customers and markets around the globe, with a significant presence in developed as well as emerging markets. ITW, with approximately 14 billion dollars in global revenues, operates 7 major segments with businesses in 57 countries that employ more than 50,000 women and men who adhere to the highest ethical standards. These talented individuals, many of whom have specialized engineering or scientific expertise, contribute to our global leadership in innovation. We are proud of our broad portfolio of more than 17,000 global patents and patent applications.The Inside Sales Manager/Sourcing Analyst position has both sales management and sourcing responsibilities. The primary purpose of this role is to drive success within the inside sales support team in their efforts to provide excellent customer service, drive sales growth, and effectively manage customers’ orders. Sourcing analyst responsibilities involve optimizing procurement strategies through market research, supplier evaluation, cost management, and strategic planning. This role involves collaborating with various departments to ensure procurement aligns with business objectives and drives efficiency and cost savings.Key Responsibilities:Inside Sales Management

• Magage, coach, lead an inside customer sales support team. Core management responsibilities include assessing department’s needs, recruitment, training & onboarding, regular performance reviews, and employee development.
• Faciliate the inside sales support team’s efforts to:

• Build excellent rapport with all key customers, understanding their needs and delivering to their requirements.
• Understand how the products are used and their applications.
• Identify sales growth opportunities within all customers and their markets.
• Ensure accurate and timely outlooking is completed by forecasting numbers through coordination the External Sales, Production, and Logistics teams to ensure Revenue and Material Margin outlooks are accurate, and any issues are highlighted early on in order to react appropriately.
• Accurately process customer sales orders and ensure that customers receive all required information.
• Be a developing expert in the ITW business model and ensure the team is acting in accordance to Business Model objectives.
• Being a gatekeeper against projects and requests to ensure they are in line with the Business Unit’s strategies.
• Be the first step of escalation for customer issues including, but not limited to, expedite requests, quality issues, pricing, and general support.
• Analyse sales data and take action in the best interests of ITW’s strategic goals, while ensuring key customer focus.
• Be familiar with export customs procedures and compliance requirements of our products and ensure team is also up-to-date and provides appropriate documentation as needed.

Sourcing Analyst

• This position will have primary responsibility for suppliers located in the EMEA region. This includes component suppliers and suppliers of finished goods.
• Market Analysis: Conduct in-depth research to identify trends and opportunities, guiding sourcing decisions.
• Supplier Evaluation: Assess suppliers on cost, quality, reliability, and capacity, and manage these relationships.
• Cost Optimization: Develop strategies for cost savings, negotiate terms, and analyze total cost of ownership.
• Strategic Planning: Work with teams to align sourcing strategies with organizational goals and manage strategic sourcing plans.
• Data Analysis: Analyze procurement data for insights, trends, and improvements; present findings to senior management.
• Process Improvement: Identify and implement best practices to enhance procurement processes.
• Contract Management: Support and manage contracts, ensuring compliance and resolving disputes.
• Stakeholder Communication: Communicate with internal stakeholders to understand needs and provide recommendations.
• Tool Management: Manage tooling condition reports, asset tagging, and documentation.
• Compliance: Manage requirements such as RoHS, REACH, and others as necessary.

This job description does not purport to be an exhaustive list of all duties and responsibilities and the company reserves the right to make reasonable adjustments based on the needs of the business at any given time.

Expected salary

Location

Sidcup, South East London

Job date

Sat, 14 Dec 2024 06:48:18 GMT

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