Intake & Assessment Practitioners x2 – Townsville

Centacare North Queensland is a not-for-profit organisation that provides counselling, family support, mediation, family dispute resolution, disability services, education and courses, crisis housing and homelessness support, youth services, community engagement and NDIS services. Centacare services the North Queensland community from offices in Townsville, Ayr, Bowen, Mt Isa, Cloncurry, Longreach and Normanton.

Benefits you will enjoy

• SCHADS 4 Salary
• Great NFP Salary Sacrifice options available to reduce your taxable salary by $15,900 p.a. with Eziway Salary Packaging
• 5 Weeks Annual Leave + 17.5% leave loading
• Birthday Leave + Other Above Award Benefits
• Extensive support and investment in your Professional Development

The Intake and Assessment Practitioner will be responsible for initial contact, safety and needs assessment, client data entry and scheduling of initial appointments with the relevant program, supported on referrals and inclusive service planning and follow up as appropriate. We offer programs in a range of sectors, including disability, family, youth and children, homelessness, education programs, domestic violence, and counselling.

Joining a values-driven, supportive and inclusive team, you will:

• Act as a central point for referrals and service responses for external stakeholders such as Queensland Police Service and Centacare NQ’s online enquiries.
• Deliver Intake and Assessment services at Centacare NQ including pre-service safety and risk screening.
• Take initiative in the review and refinement of intake and assessment functions, policies and procedures.
• Maintain knowledge and understanding of the application of state and federal legislation relevant to Centacare NQ programs.

Download the Position Description below for more important details about the position.

To be successful in this role you will have:

• Possession of a relevant degree in Social Work, Psychology or Behavioural Sciences.
• Demonstrated experience and knowledge of working in a client triage and/or intake service, including the ability to undertake risk assessments relating to suicidal ideation, domestic and family violence and child protection concerns with the ability to liaise with other agencies to ensure client safety.
• An understanding of relevant legislation, effective service delivery models and the ability to work within such frameworks.
• A current Driver Licence.
• Currently hold, and/or eligibility to obtain and maintain, both a Disability Worker Screening and a Working with Children Blue Card.

A position description is attached.