Intake Worker – Homelessness Services

tendersglobal.net

Job description

  • Join a passionate and enthusiastic team
  • Bring your feminist energy to work & make a difference
  • Join a great team in a central CBD location!

ABOUT YWCA AUSTRALIA

We are a proudly feminist not-for-profit organisation and for over 140 years we have been working at the forefront of gender equality through our housing, community programs and advocacy. Our five-year plan has a focus on making young women’s leadership and women’s housing our priority for gender equity in Australia. This will ensure we continue to deliver measurable and meaningful impact towards a future where gender equality is a reality.

ABOUT THIS ROLE

YWCA Australia is currently seeking a dedicated Intake Worker to join our Homelessness Services team in our Sydney office. This is a full time role on a maximum term contract ending on 30 June 2026.

The role provides a single point of contact for client referral, intake and brief intervention. They are responsible for:

  • Managing the client referral, intake and assessment process for the Sydney Homelessness Service
  • Conducting effective needs assessments
  • Providing interventions and supports to clients
  • Facilitating intake and allocations team meetings

ABOUT YOU

The ideal applicant will have:

  • Tertiary qualifications or equivalent experience in the homelessness sector
  • Demonstrated ability to engage effectively with clients in crisis and provide appropriate, trauma-informed support
  • Comprehensive knowledge of the homelessness sector, including programs, support services and service pathways
  • Demonstrated understanding of the needs of clients from diverse communities, especially Aboriginal and Torres Strait Islander and culturally and linguistically diverse clients
  • Sound organisational, administrative and IT skills

This position will require the applicant to satisfactorily meet our pre-employment requirements. This includes:

  • Completion of a national criminal history check
  • A valid relevant state-based working with children permit.

Don’t meet every single requirement? At YWCA Australia we are dedicated to building a diverse, inclusive and authentic workplace. If this role speaks to you but your past experience doesn’t align perfectly, we encourage you to apply anyway.

A position description is attached.

Please connect with us at any time during the recruitment process if you require assistance to fully participate.

We will be reviewing candidates as they apply, strong candidates will be notified as their applications are received.

Applications for this role will take you to the employer’s site.

To help us track our recruitment effort, please indicate in your cover/motivation letter where (tendersglobal.net) you saw this job posting.

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