Integrated Electronic Case Management System (IECMS) Consultant

Overview & Responsibilities

IDLO Somalia, with funds from the U.S. Department of State, Bureau of International Narcotics and Law Enforcement Affairs (INL), is implementing two programmes; 1) Somalia Justice Support Programme- “SOMJUST” and 2) Somalia Criminal Investigation Programme – “SOMCIP”. The two programmes are responding to the national priorities, as outlined in the 2020-2024 National Development Plan, and aim to contribute to enabling criminal justice institutions to deliver efficient, equitable, and accessible justice services to Somali citizens and provide improved safety and security to the local population.

The Assignment

The consultancy falls within the framework of IDLO’s engagement to enable Somalia’s criminal justice institutions to deliver effective, efficient, accessible, and accountable justice services to Somali citizens (Goal). The Case Management Consultant will work in collaboration with the programme team, the AGO, and other relevant stakeholders.

The incumbent will report to the Programme Manager. The position will be provided over 13 months, from 15 May 2024 to 15 June 2025.

Summary of Functions

Provide technical support for the development of an integrated criminal justice Case Management System (CMS) for Somalia’s criminal justice chain institutions.

Key Results Expected

1. Provide ongoing advice and assistance to the Programme Manager during the IECMS implementation period.
2. Provide support during the procurement process of the IECMS, implementation process, as well as post IECMS activities such as monitoring and training. In sum:

• Support the bidding and selection process of the IECMS service provider. This includes:
  • Assist in providing technical guidance during the bidding process.
  • Provide Support to the programme team in addressing vendor inquiries and clarifications.
• Monitor the quality of the various stages of the IECMS development and verify the completion of the IECMS by the service provider as per the agreed terms and conditions.
• Support the post-IECMS development activities such as:
  • Undertake the online IDLO basic TOT training to assist in training support.
  • Review and edit the IECMS training manual,
  • Oversee the delivery of the training by the IECMS developer to clerks from the police, AGO, courts, and corrections.
  • Produce a final training report for IDLO’s records.
  • Monitor post-IECMS technical support.

Education and Professional Experience

• Ten (or more) years of work experience in the justice sector and working with international organizations.
• Experience developing case management systems in other jurisdictions.
• Knowledgeable about legal mechanisms that support case management systems.
• Experience in conducting legal assessments on the rights and privileges of case management users.
• Proven experience in how case management systems operate.
• Work experience in conflict and post-conflict jurisdictions is highly desirable.
• Proven work experience in Somalia and knowledge of the judiciary sector in Somalia.

Languages

• Fluency in written and spoken Somali and English.
• Ability to draft clearly and concisely ideas and concepts in written and oral form.

Specific knowledge, skills, and competencies

• Experience in case management development.
• Experience in service provider or team monitoring.
• Strong interpersonal skills: proven ability to work well with others.

This is a single engagement contract with a duration of 13 months. Applications will be screened on a regular basis; a qualified applicant might be recruited before the deadline. In the interest of making the most effective use of resources, only the short-listed candidates will be contacted during the selection process.

IDLO is an Equal Opportunity Employer and values diversity in all areas of its operations. We welcome applications from qualified and diverse candidates.

IDLO is committed to achieving 50/50 gender balance at all levels within its workforce. Female candidates are strongly encouraged to apply for IDLO vacancies.

IDLO does not tolerate sexual exploitation or abuse, any kind of harassment, including harassment of a sexual nature, or discrimination. As such, IDLO will conduct careful reference and background checks of all selected candidates as part of its selection process.