Intensive Case Management AmeriCorps

Requisition ID: req51762

Job Title: Intensive Case Management AmeriCorps

Sector: Social Work

Employment Category: Intern

Employment Type: Part-Time

Compensation: USD 0.00 – 0.00 Hourly

Location: Tucson, AZ

Work Arrangement: In-person

Job Description

Upon arrival to the United States and throughout their first few years, refugees and asylees face numerous hurdles to effectively navigate the US healthcare system and accessing important community health resources. The International Rescue Committee (IRC) works one-on-one with clients to meet each of their unique health needs. This AmeriCorps works in close coordination with the Intensive Case Management (ICM) team to address barriers to health and wellness for refugee and asylee clients, including those with serious medical and mental-health conditions, the elderly, LGBTI clients, single mothers, and victims of sexual and gender-based violence enrolled in the ICM program. The ICM AmeriCorps will be responsible for providing comprehensive support to ICM clients to address barriers to social determinates of health and barriers towards self-sufficiency. AmeriCorps gain valuable experience working with clients and interpreters of diverse cultural backgrounds, hone skills in case noting, gain an understanding of refugees’ acute and chronic health concerns, and develop expertise in navigating the US medical system and Arizona’s Medicaid.

This position is eligible for a biweekly stipend through Arizona Serve. 

This is an in-person position. 

RESPONSIBILITIES:

• Conduct health and wellness client assessments 6 months, and 12 months after ICM enrollment
• Develop individualized service plans based on client needs
• Map community assets and help make referrals to community partners 
• Assist in scheduling and accompanying clients to health and wellness appointments as appropriate
• Educate clients on U.S. healthcare and social service systems
• Input client health and wellness information into IRC’s database
• Communicate client concerns with ICM staff and coordinate health and wellness service plan with supervisor
• Assist with ensuring proper documentation of services and client case files 
• Other duties as assigned

Qualifications

• Pursuing a graduate or post-graduate degree in a related field, such as social work, public health, behavioral health, or possessing equivalent experience
• Strong intercultural communication skills; demonstrated ability to work effectively with people from other cultural backgrounds.
• Strong organizational skills and attention to detail.
• Understanding and ability to maintain strict confidentiality regarding client information.
• Driver’s license, personal vehicle, auto insurance, and clean driving record; willingness to transport clients in personal vehicle
• Technology requirements: Interns will be required to use their own technology tools to work on virtual opportunities. 
  IRC is not responsible for any personal device expenses such as personal smartphones, tablets, hotspots, data charges, etc.All personal devices must:
• Be kept current with all operating system updates and security patches, 
• Use a password or PIN with a minimum of 4 characters to log onto smartphones and tablets and 8 alpha and numeric characters for a Laptop. 
• Have lock screen set to 10 minutes or less with a password required to unlock the device
• Configurations must be set to delete all data or lock after 10 unsuccessful attempts to enter a password or PIN. Lockout period must be no less than 30 minutes.
• Additional policy details will be discussed during orientation and training.

CLEARANCES: 

All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy. AmeriCorps are required to hold an Arizona State level one fingerprint clearance card. 

COMMITMENT:

300 hours to be completed over the Fall 2024 and Spring 2025 semesters.