Intern – Protocol and Logistics  

Background

Under the guidance and direct supervision of the Protocol and Customs Analyst, the Intern will support administrative services related to protocol and customs clearance. The role requires a high level of accuracy, timeliness, and attention to detail, while promoting a client-oriented, quality- and results-focused approach, in line with UNDP rules and regulations.

Objective

The objective of the internship programme is to provide graduate-level students with the opportunity to gain practical experience in protocol and logistics management within the UNDP Ethiopia Country Office. Interns will benefit from working with experienced professionals, applying their academic knowledge, enhancing organizational and communication skills, supporting event coordination, and gaining a solid understanding of UNDP’s mission and values.

Duties and Responsibilities

Under the supervision of the Protocol and Customs Analyst, the Intern will contribute to the following tasks:

• Protocol Services: Provide support in the processing of residence permits, entry and exit visas, and visa extensions by liaising with the Ministry of Foreign Affairs and Immigration. Ensure that all required documentation is accurately prepared and submitted in a timely manner, and follow up on approvals and renewals as needed.
• Logistical Support: Facilitate customs clearance and shipment logistics by coordinating with relevant government authorities such as the Customs Commission and local customs clearing agents. Ensure the preparation and submission of all necessary documentation, manage official correspondence, and monitor the progress of shipments to ensure timely delivery and compliance with regulations.
• Documentation: Maintain organized and up-to-date records related to protocol and logistics activities. Assist in the filing, retrieval, and archiving of official documents.
• Cost Recovery: Assist in preparing cost recovery documentation for the services provided by the unit.
• Communication: Serve as a liaison between programme teams and UN agencies to facilitate smooth and effective information exchange and timely follow-up on pending actions.
• Administrative Support: Provide administrative assistance by participating in meetings, preparing meeting minutes, and supporting the day-to-day administrative operations of the unit, including scheduling, correspondence, and document management.
• Additional Tasks: Perform other related duties as assigned by the supervisor.

Competencies

Core Competencies:

• Demonstrates integrity by modeling the UN’s values and ethical standards
• Demonstrates openness to change and ability to receive/integrate feedback
• Works collaboratively with team members by sharing information openly and displaying cultural awareness and sensitivity.
• Positive and results-oriented attitude.

Technical/Functional Competencies/Skills:

• Good writing and researching skills
• Strong analytical aptitude, communication and presentation skills
• Good organizational, time management and strong interpersonal skills

Required Skills and Experience

Education:

• Applicants must be enrolled (or have recently graduated from) a postgraduate degree programme (such as a master’s programme, or higher) OR have recently graduated with a first-level university degree in Business Administration, Management, Logistics, International Relations, or related field and must start the internship within one year of graduation.

Experience:

• Applicants to the UN Internship Programme are not required to have professional work experience. However, a field of study that is closely related to the type of internship that you are applying for is required.
• Availability to work full-time for six consecutive months.
• Proficiency in Microsoft Office and other relevant software tools.
• Strong communication skills, both written and oral, with the ability to adapt messages to various audiences.
• Excellent organizational and multitasking capabilities.
• Ability to perform under pressure, prioritize tasks, and meet deadlines.
• Strong interpersonal skills and ability to collaborate with diverse teams.

Language:

• Fluency in spoken and written English and Amharic.

Equal opportunity

As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.

UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.

Sexual harassment, exploitation, and abuse of authority

UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.

Right to select multiple candidates

UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Scam alert

UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.

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