UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, a voice 

Digital supporter engagement is a critical success factor in achieving UNICEF Indonesia’s Communication (Comms) & Fundraising (FR) goals as well as partnerships, advocacy and programmatic goals. For this purpose, UNICEF Jakarta is looking for Digital Communication Specialist who will lead an integrated team of digital communication and fundraising staff.

How can you make a difference?

Under the direct supervision of Chief Communication, and dotted-line management by the Chief of Private Sector Fundraising and Partnerships, the Digital Communication Specialist is to deliver the following:
• Digital supporter engagement strategy with concrete targets: grow supporter engagement, innovate user experience across diverse audience groups & increase online fundraising performance.
• A segmented digital strategy catering to key audiences including individuals/public, youth, institutional donors, the private sector, press/media, academia, government & implementing partners, etc.
• Leading a high-performing team to continually execute and optimize the strategy across an array of digital platforms, experiences, content & campaigns.
• Ensuring a collaborative relationship with both internal and external stakeholders and partners as relates to ICO’s digital communications and digital fundraising.
• Ensure that digital reach and engagement is an integral part of delivering UNICEF Indonesia’s organizational objectives, including for fundraising, communications, advocacy, and programmatic goals including social and behaviour change.
• Ensure the digital team is constantly being exposed to, considers and incorporates creative and innovative approaches to digital communications and fundraising with ongoing testing and learning.

If you would like to know more about this position, please review the complete Term of Reference here:  TOR TA NOC Digital Comms Specialist for TMS.pdf

To qualify as an advocate for every child you will have…

Minimum requirements:

Education: Advanced university degree* in Digital Marketing/E-commerce, Business, Marketing or any other relevant subjects.

Work Experience:

Minimum 5 years of digital marketing experience; including web/social media, content creation/strategy/management, E-commerce, CRM, media planning, SEO/SEM, data analysis, UX; Budget planning & management experience.

(* First level of relevant university degree in combination with 7 years of experience may be accepted in lieu of the advanced university degree

Skills:

– Stays up-to-date on digital trends; e.g., audience behavior, E-commerce/FR, content, UX, marketing technologies, social listening, AI.
– Mix of private/public/nonprofit sector, agency/client-side experience & international settings is ideal.
– Excellent data manipulation & analysis skills, with a perpetually iterative test-&-optimize mindset.
– A visionary collaborator with experience leading, managing & motivating her/his own team.

Language Requirements:

Excellent communication and writing skills in both Bahasa Indonesia & English.

Desirables:

Hands-on experience with Adobe Creative Cloud, Canva, Drupal CMS, Google Analytics/Ads, Hootsuite, Meta Business Manager, Salesforce would be an asset.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships

(2) Demonstrates self-awareness and ethical awareness

(3) Drive to achieve results for impact

(4) Innovates and embraces change

(5) Manages ambiguity and complexity

(6) Thinks and acts strategically

(7) Works collaboratively with others

[add the 8^th competency (Nurtures, leads and manages people) for a supervisory role].

Familiarize yourself with our competency framework and its different levels.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of measures to include a more diverse workforce, such as paid parental leave, time off for breastfeeding purposes, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.