International Program Operations Manager

Position description

The Fund for American Studies (TFAS) is a nonprofit organization that offers transformational programs that teach the principles of limited government, free-market economics and honorable leadership to students and young professionals in America and around the world. The mission of TFAS, its board, staff and our thousands of supporters is to change the world by developing leaders for a free society. TFAS programs inspire these future leaders to make a difference in their communities and throughout the world by upholding the values essential to the preservation and success of a free society. For more information, please visit our websites: TFAS.org, TFASinternational.org, DCinternships.org and FTE.org.

ABOUT THE ROLE

The International Program Operations Manager will focus on admissions, planning and execution of TFAS International Programs. The successful candidate will be detail-oriented and collaborative, with strong written and oral communication skills.

This person is a part of the TFAS International Programs team and will report to the Director of International Programs. This position is based in-person, in Washington, D.C., and will require both domestic and international travel. Once established, there will be an option to work in a hybrid capacity.

RESPONSIBILITIES

The manager’s responsibilities will include but will not be limited to:

Admissions

• Manage student admissions using the enrollment CRM (Element 451)
• Track applications, conversion to enrollment, payments and travel forms
• Generate and provide weekly admissions reports to the Director of International Programs
• Address general questions and inquiries received at [email protected] regarding all programs
• Review applications for program admissions

Program Planning

• Coordinate with internal department to develop the program calendar
• Coordinate faculty availability and manage contracts
• Coordinate accommodations for participants, faculty, and staff
• Oversee program logistics to ensure smooth execution
• Act as the primary liaison with partner universities
• Manage program budgets and process program-related invoices

Program Operations

• Oversee execution of international programs on-site from before the start date to after the completion date
• Serve as a primary point of contact between students, university partners, and other contacts
• Offer practical and emotional support to the student cohort throughout the program
• Assist the Director of International Programs with general administration and program evaluation
• Review program evaluations to gather feedback and insights for future improvements

Qualifications

The ideal candidate will have the following experience:

• 2-5+ years’ experience in event planning, marketing, international affairs, higher education admissions, or project management
• Internship experience will be considered
• Ability to travel, both domestically and internationally, up to 20%
• Alignment with the mission of the Fund for American Studies
• Proficiency in using enrollment CRMs, such as Element 451 and Radius by Campus Management
• Strong organizational skills with the ability to track applications, payments, and other relevant data accurately
• Excellent communication and interpersonal skills
• Bachelor’s degree in a relevant field such as Political Science, International Relations, Business Administration, or a related discipline

Desired Program Planning + Operations Skills 

• Demonstrated experience in program coordination or event planning
• Familiarity with budget management and invoice processing
• Attention to detail to ensure all logistics, including accommodations and scheduling, are handled efficiently
• Willingness to travel and stay on-site for the duration of programs, including evenings and weekends
• Strong interpersonal skills for serving as a liaison between various stakeholders, including university students, university partners, and staff
• Experience with Microsoft Planner, SharePoint, OneNote, and Teams
• Interest in international student programming with an emphasis on free-market education
• Experience studying or working abroad is a plus
• Willingness to work in a team environment and also independently

Applicants must be authorized to work for any employer in the U.S. TFAS is unable to sponsor or take over sponsorship of an employment visa. 

COMPENSATION

This is a full-time, permanent position. TFAS is committed to recruiting and retaining the highest-quality talent available, and we offer a total compensation package that includes a competitive salary, medical, dental, and vision insurance, health reimbursement account, and employer-match retirement savings. We take work-life balance seriously through our generous paid leave policies. We have a flexible, collaborative, positive, and collegial work environment.

The projected salary range for this role is $50-65k, contingent upon the specific skills and experience of the selected candidate.

Application instructions

Please be sure to indicate you saw this position on tendersglobal.net