International Student Adviser

• Student Admin and Library Services
• Ongoing, full time position based at our Hawthorn campus
• Attractive HEW 6 salary + 17% superannuation

About the Role 
An exciting opportunity has opened at Swinburne University for an experienced professional as an International Student Adviser within the International Student Advisory & Support (ISA&S) team.

The ISA&S team ensures that Swinburne meets its legislative welfare, safety and support obligations under the ESOS Act, 2007, The National Code of Practice, the Migration Act, and other State and National laws and standards in force at any time.

In this role you will provide support services to international students studying Swinburne’s programs in Australia as well as providing operational input to the development and implementation of pro-active activities and events to ensure the most appropriate support for international students throughout their lifecycle with Swinburne.

About You
To be suitable for this role you will need to have experience in the below key accountabilities:

• Experience in supporting international students with a strong customer-service focus, demonstrated cultural sensitivity and strong understanding of cross-cultural communication.
• Experience in the development, coordination, and promotion of a range of student focused activities and events, particularly confidently presenting information to groups.
• Demonstrated knowledge and understanding of the expectations supporting international students under the ESOS Act 2000 and The National Code of Practice 2018. Particularly how this relates to the support of students Under 18 years of age including under the Victorian Child Safe Standards
• Highly developed negotiation skills and demonstrated problem-solving skills to manage conflicting priorities, particularly within a regulated environment

Qualifications
A degree with subsequent relevant experience; or an equivalent combination of relevant experience and/or education/training.

About Swinburne University of Technology 
Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship, and proud of it. We are committed to a differentiated university proposition in education and research, so that:

• Every Swinburne learner gets a work experience
• Every Swinburne graduate gets a job
• Every Swinburne partner gets a tech solution
• Swinburne is the prototype of global best practice

The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.

To Apply 
Please submit your CV, cover letter and a response to the Key Selection Criteria as outlined within the Position Description.  

To review the Position Description and to apply, please scroll down to the bottom of the page. 

If you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page.

Please Note: Appointment to this position is subject to passing a Working with Children Check.

If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on [email protected]. 

Applications Close: Wednesday 24 January 2024, at 11.00pm

Swinburne offers flexible working options, leave and parenting/carer policies to support work life balance.

Equity and Diversity 
Swinburne is a large and culturally diverse organisation and we are proud of our commitment to equity, diversity and inclusion through key initiatives.  For further information on all our initiatives visit our Equity & Diversity website .

We welcome and encourage applicants from diverse backgrounds to apply.

We are committed to making the recruitment process fair and equitable for all our candidates. If you have specific accessibility or support requirements please contact [email protected]

Aboriginal and Torres Strait Islander Applicants
We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people. 

For any support please contact [email protected] or for more information on our Indigenous strategies please follow the link to our RAP Reconciliation Action Plan

Victoria’s Commitment to Action: Improving international student employment outcomes
As a signatory to Victoria’s Commitment to Action , Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.  

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant
(#LI-SW)

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