Internship – Operations Unit (50% part-time)

Background

Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Purpose

To support the work of the cross-sectorial Operations Team.

Objective

To contribute to results oriented, effective and efficient implementation of activities within the Operations Units.

Background Information

UNDP supports Serbia in its own efforts to achieve a high level of human prosperity and dignity for all its citizens irrespective of their gender, ethnicity or creed. UNDP promotes sustainable human development, human security and equal possibilities for all, while providing every available support to Serbia in its progress toward joining the European Union.

The Operations team of UNDP Serbia comprises of six units: Finance, Human Resources, Procurement, Administration, Information and Communications Technology (ICT), and Tech Cell. The Units play a key role in ensuring that operational activities are fully aligned with programme delivery requirements.

In this context, the Operations Unit is seeking an intern to support its day-to-day activities, contributing to process improvements, operational efficiencies, and the delivery of high-quality services to internal and external stakeholders.

Duties and Responsibilities

Under the overall guidance of the Operations Manager, the Intern will be expected to perform the following tasks:

• Provide operational and administrative support to the activities under the Operations Units (Finance, Procurement, Human Resources, Administration, ICT, Tech Cell)
• Support to the organization and preparation of the regular meetings, on-line meeting, and other administrative tasks as required;
• Support the Operations team in organization of filing and make sure that all necessary data are stored in allocated place;
• Provide support to communication activities, note-taking, meeting minutes preparation;
• Provide support in research and analyses of data on operational processes, including data preparation for the dashboard presentation;
• Perform other duties within the scope of the Operations Units, as required.

Competencies

The intern should have the following skills and competencies:

• Integrity and professionalism: demonstrated expertise in area of specialty and ability to apply good judgment; high degree of autonomy, personal initiative and ability to take ownership.
• Accountability: mature and responsible; ability to operate in compliance with organizational rules and regulations.
• Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; and ability to adapt to changes in work environment.
• Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner.
• Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity and gender.
• Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports.

Required Skills and Experience

Applicants to the UNDP internship programme must at the time of application meet one of the following requirements:

• Be enrolled in a postgraduate degree programme (such as a master’s programme, or higher);
• Be enrolled in the final academic year of a first university degree programme (such as bachelor’s degree or equivalent);
• Have recently graduated with a university degree (as defined in (a) and (b) above) and, if selected, must start the internship within one-year of graduation;
• Be enrolled in a postgraduate professional traineeship program and undertake the internship as part of this program.

Desirable skills:

• Familiarity with data syntheses, qualitative and quantitative research and analyses;
• Familiarity with digital platforms for business purposes, content management and community engagement will be considered as an asset.

Required field of study: organizational sciences, economy, information technologies

Language requirement:

Excellent knowledge of written and oral English and Serbian language is required.

Internship Conditions

Status

Interns are not considered as having the status of a staff member. During the internship with UNDP, interns are subject to the Regulations Governing the Status, Basic Rights and Duties of Officials other than Secretariat Officials, and Experts on Mission (ST/SGB/2002/9).

Interns must not represent UNDP in any official capacity or commit resources on its behalf.

Duration

The normal duration of internship is no less than six weeks and no more than six months. Internship assignments are available on a part-time and full-time basis throughout the year, depending on the availability of meaningful assignments and the needs and capacity of offices to receive and supervise interns.

The envisaged duration of this Internship is 3 months at 50% part-time basis, with possibility of extension.

Medical Insurance

Interns are responsible for securing adequate medical insurance for the duration of their internship with UNDP and must provide a medical certificate of good health prior to starting the internship. UNDP will not reimburse the medical insurance of the intern. Any costs arising from accidents and illness incurred during an internship assignment will be the responsibility of the intern.

Expenses

Where an intern is not financially supported by any institution or programme, such as a university, government, foundation or scholarship programme, a stipend intended to help cover basic daily expenses related to the internship, such as meals and transportation at the duty station, will be paid by the receiving office.

Subsequent Employment

There is no expectation of employment with UNDP following an internship.

Termination

The internship can be terminated by either UNDP or the intern for any reason upon giving two weeks’ notice.

Responsibilities and obligations of the office and the supervisor:

The receiving office and supervisors must create a working environment conducive to interns’ substantive learning and professional development.

Offices must:

(a) Ensure that an intern’s assignment is at the appropriate level of complexity and variety;

(b) Ensure proper supervision of the intern;

(c) Ensure that the intern is informed of UN’s policy on Harassment, Sexual Harassment, Discrimination and Abuse of Authority and Sexual Exploitation and Abuse

(d) Prepare terms of reference describing the tasks of interns in the office; and

(e) Provide constructive feedback to the intern regarding their performance.

The shortlisted applicants will be required to submit the following documentation:

• Copy of his/her most recent resume or curriculum vitae.
• Letter from his/her university confirming current enrolment and graduation date, or copy of diploma if already graduated.
• Copy of his/her school transcript.
• Endorsement letter or letter of reference from a faculty member, if requested.

Applications not in accordance with the mandatory requirements will NOT be considered.

The successful candidate will be asked to provide, prior to commencing work, the following documentation:

• A signed UNDP Internship Agreement;
• Medical Certificate of Good Health;
• Proof of medical insurance valid for Serbia; and
• Proof of life/accidental death insurance valid for Serbia.

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

Disclaimer

Important information for US Permanent Residents (‘Green Card’ holders)

Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.

UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Non-discrimination

UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

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Important Application Information:
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