Invoicing Officer

About our Organisation

The Soil Association, formed in 1946, is the only UK charity which works across the spectrum of
human health, the environment and animal welfare. That’s because we cannot tackle these issues
in isolation.

We campaign for change, we support farming innovation, we serve healthy food in communities, we
support and grow the organic market, and we protect forests. We couldn’t do any of this without
our supporters, partners, donors and dedicated staff. We make a difference in the world
where it’s needed the most.

Soil Association Certification offers a huge range of organic and sustainable certification
schemes across food, farming, catering, health and beauty, textiles and forestry which are
recognised and trusted by consumers and businesses around the world. We’re the UK’s leading
organic certifier – you’ll find our symbol on over 70% of organic products.

About the Opportunity

We are looking for a new Forestry Invoicing Officer to join our busy, friendly team based in
Bristol. As part of the invoicing team you will undertake all aspects of client invoicing and
debtor management, ensuring that excellent customer service is delivered.

About You

We are looking for the following key skills:

• Able prioritise, work under pressure and meet targets
• A positive approach to problem solving
• Excellent IT literacy and database skills
• An excellent customer service approach – both on the phone and via emails

Our Benefits

We offer a range of financial and lifestyle benefits to all our employees, including:

• 27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro
  rata for part time)
• Pension scheme with ethical investment options and employer contribution increasing with
  length of service
• Free membership of the Soil Association and discounts on organic produce
• Volunteer days to give back to the local community or support green initiatives
• Family friendly policies and flexible working
• Cycle to work scheme
• Sociable and engaging workplace of professionals that share a passion for healthy,
  sustainable lifestyle and produce

Hours

37.5 hours per week

Permanent

Location

Bristol with hybrid working