IOM: Monitoring, Evaluation, Accountability and Learning (MEAL) Officer (P) – Bangui

Job Summary

IOM, UN Migration Agency in Bangui, Central African Republic is looking for a Monitoring, Evaluation, Accountability and Learning (MEAL) Officer who will support the development, coordination, and strengthening of country-level MEAL processes and practices across IOM CAR’s interventions (projects, programmes, and strategies).

Key Responsibilities

1. Maintain and coordinate the Mission’s MEAL framework and related tools across IOM CAR’s programme portfolio, ensuring alignment with IOM standards and donor requirements, as applicable.
2. Support the readiness of the Mission’s M&E systems to meet IOM institutional and UN-system reporting requirements (e.g., IQ/IQbis and UNCT/UNSDCF reporting, as applicable), using IOM’s Strategic Results Framework (SRF) indicators and coherent data collection, quality assurance and consolidation processes.
3. Develop and maintain indicator tracking and monitoring plans.
4. Coordinate the consolidation and analysis of quantitative and qualitative data across programmes (including programme-specific datasets where relevant) and support the production of accurate mission-wide evidence for decision-making.
5. Plan and conduct routine data quality checks (including spot checks of records where relevant) and recommend corrective actions to improve accuracy, completeness, and consistency of datasets.
6. Ensure data collection, storage, and sharing comply with IOM data protection and confidentiality requirements, including informed consent.
7. Coordinate the integration of Accountability to Affected Populations (AAP) approaches across programmes, including feedback and complaints mechanisms and the use of feedback for programme improvements.
8. Provide timely, quality assured M&E inputs (datasets, indicator updates, and analysis) to donor reporting and internal management updates, in coordination with reporting colleagues.
9. Analyse monitoring findings and prepare brief summaries of trends, issues, lessons learned, and practical recommendations to support adaptive management across the Mission.
10. Coordinate evaluations, reviews, and learning exercises (including tool review and follow up on recommendations) as requested.
11. Provide technical guidance and coaching to programme staff/partners on M&E tools, data quality, and results based management, as needed.
12. Perform such other duties as may be assigned.

Required Qualifications

Required Qualifications and Experience

Education

• Master’s degree in Monitoring and Evaluation, International Development, Statistics, Political or Social Sciences, Migration Studies, Law, or
• University degree in the above fields with four years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Strong technical competence and experience in designing or coordinating Monitoring, Evaluation, and Accountability frameworks, methodologies, and tools in the international development or humanitarian sector;
• Proven experience in results-based reporting, data management, and analysis in humanitarian or development contexts;
• Experience in the coordination of monitoring and evaluation of multi-sectoral programmes (e.g., migration, humanitarian, recovery or reintegration programmes);
• Experience with IOM corporate systems (e.g., PRIMA) and digital data collection and analysis tools is an advantage; and,
• Previous experience working in complex humanitarian or transition contexts is an advantage.

Skills

• Strong knowledge of monitoring and evaluation approaches, including quantitative and qualitative data collection and analysis;
• Good understanding of accountability to affected populations, feedback and complaints mechanisms, and the use of beneficiary feedback to inform programme implementation;
• Good understanding of data protection, confidentiality, and ethical data management;
• Good knowledge of results-based management and indicator-based performance tracking;
• Strong analytical, writing, and presentation skills, with the ability to transform monitoring data into practical recommendations for programme improvement;
• Ability to consolidate information from multiple sources and present findings clearly and accurately;
• Ability to work with accuracy under pressure and to handle confidential information with discretion, sound judgment, and professionalism;
• Good level of computer literacy, including Excel, Kobo Toolbox or similar data collection tools, and relevant database or data management applications;
• Ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds; and,
• Capacity to supervise and train support staff.

Languages

For this position, fluency in English and French is required (oral and written).

Working knowledge of another official UN language (Arabic, Chinese, Russian, and Spanish) is an advantage.

Proficiency in language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values – all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected, and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action-oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge, and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring, and motivational way.

Managerial Competencies – behavioural indicators Level 2, if with direct reports

• Leadership: Provides a clear sense of direction, leads by example, and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

Notes

Internationally recruited professional staff are required to be mobile. Please refer to this link for guidance on the IOM Job Category. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to all clearances, including medical and security, as well as accreditation, any residency or visa requirements. Vacancies close at 23:59 local time in Geneva, Switzerland, on the respective closing date. No late applications will be accepted.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, harassment, sexual harassment, abuse of authority and any forms of discrimination. IOM is committed to promote the protection and safeguarding of all children.

IOM conducts reference checks and background verification, including through system-wide databases such as ClearCheck, to help ensure that candidates have no record of misconduct, including on sexual harassment, sexual exploitation and abuse, or fraud. Candidates are expected to uphold these standards and principles at all times.

IOM does not charge any fees at any stage of the recruitment process—whether for application, interview, processing, training, or otherwise—and does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM WAVE system (for internal candidates, link here). The online tool also allows candidates to track the status of their application. Only shortlisted candidates will be contacted. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies.