JOB DESCRIPTION

Job Summary

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.
Support documents
Please include CV as attachments.
Please include Motivational Letter as attachments.

Key Responsibilities

• Support the implementation and monitoring of protection activities, including logistics for events, workshops, and community meetings.
• Support the organization of administrative actions with internal units (finance, procurement, human resources) to facilitate project execution.
• Compile and organize information on activities, beneficiaries, and project deliverables.
• Assist in preparing progress reports, meeting minutes, presentations, and other administrative documents.
• Maintain updated physical and digital files for the unit, including beneficiary databases and attendance records.
• Respond to general inquiries from migrants, returnees, and individuals intending to migrate, referring cases to specialized orientation spaces.
• Support the management of informational materials and community communication tools.
• Perform other administrative and operational tasks as assigned by the supervisor.

Required Qualifications

Education

• School diploma with four years of relevant experience; or,
• Bachelor’s degree in political or social sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or related fields from an accredited academic institution with two years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Demonstrated experience supporting activities related to human trafficking, migrant smuggling, return and reintegration, child protection, gender-based violence (GBV), and community-based protection.
• Experience in project implementation and administrative support in development or humanitarian projects.
• Experience in working with migrants, refugees, internally displaced persons, and other vulnerable groups; and,
• Prior work experience with international humanitarian organizations, non-government or government institutions/organizations in a multi-cultural setting is an advantage.
• Excellent verbal and written communication skills.
• Strong analytical and synthesis abilities.
• Capacity to draft and edit technical documents.

Skills

• Ability to manage logistical and administrative tasks efficiently, including organizing meetings and workshops and maintaining records.
• Ability to support the documentation and follow-up of protection cases, including returnees and survivors of trafficking or GBV, while maintaining confidentiality and adhering to ethical standards.
• Clear and respectful communication with internal teams, beneficiaries, and external stakeholders; ability to respond to general inquiries and draft basic reports.
• Capacity to work effectively within a multidisciplinary protection team and support coordination across units and with field staff.
• Knowledge of key protection principles (e.g., do no harm, confidentiality, informed consent) and ability to apply them in daily tasks.
• Willingness to take on varied tasks and adapt to changing priorities in a dynamic operational environment.

Languages

• For this position, fluency in Spanish is required (oral and written).
• Oral and written fluency of beneficiary’s languages (​English​) is an advantage.

IOM’s official languages are English, French and Spanish.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values – all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators (Level 1)

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
2. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
3. This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
4. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
5. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
6. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
7. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies