JOB DESCRIPTION

Job Summary

This position covers multiple duty stations in the following locations: Quito (Centro AMOR), Tulcán, Lago Agrio, Huaquillas, Guayaquil, and Manta. To identify the Duty Station you are applying for, please indicate it clearly in your cover letter.

The Field Assistant will support the implementation and follow-up of field activities under the supervision of the Field Coordinator. Responsibilities include providing guidance to migrants, refugees, and host communities, supporting case management processes, maintaining communication with community actors and partners, and contributing to reporting and data collection. The role also involves coordinating logistical and administrative aspects of field operations, monitoring resources in the field, and participating in missions and emergency response as needed.

Key Responsibilities

1. Assist in the implementation and follow-up of field activities, in line with established work plans.
2. Identify opportunities for improvement as well as challenges and constraints and report them promptly to the supervisor.
3. Provide guidance to migrants, refugees, and host communities on services, referral pathways, and protection mechanisms, ensuring inclusive and respectful treatment.
4. Support case management processes, from identification and assistance to follow-up, ensuring the proper and timely use of IOM’s case management tools (IMS).
5. Maintain regular communication with community actors, local authorities, and partner organizations to facilitate the implementation of activities and report findings to the supervisor. Collect, consolidate, and review relevant field information, ensuring data quality before submission to the technical staff.
6. Contribute to the preparation of inputs for periodic reports and presentations, as well as administrative documentation related to field activities.
7. Support the coordination of logistical and administrative aspects of field operations, including travel, events, trainings, and meetings.
8. Support the management and follow-up of basic administrative requests (small purchases, payments, service contracts, mobilizations), in coordination with the relevant support units.
10. Contribute to the monitoring of resources, supplies, and materials delivered in the field, ensuring their proper distribution and registration.
11. Participate in field missions and support emergency response, in accordance with supervisor guidance.
12. Perform other related tasks as may be assigned.

Required Qualifications

Education

• High school diploma with 4 years of work experience; or
• Bachelor’s degree in Political or Social Sciences, International Relations, Psychology, Migration Studies, Law, or related fields with two (2) years of relevant professional experience

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Previous experience in field operations or related humanitarian programmes is an advantage.

Skills

• Good command of IT tools: Word, Excel, PowerPoint, and Internet, with the ability to prepare reports, presentations, and consolidate project information.
• Strong interpersonal and communication skills, with the ability to interact effectively with colleagues, institutional counterparts, and implementing partners.
• Practical knowledge of administrative, financial, and logistical procedures related to project and activity management at the office level.
• Experience in collecting, systematizing, and conducting basic analysis of programme information, ensuring quality, order, and reliability of data.
• General understanding of IOM’s mandate in humanitarian preparedness and response, recovery, and migration, as well as UN system standards for project management.

Languages

• For this position, fluency in Spanish is required (oral and written).
• Oral and written fluency of beneficiary’s languages (English) is an advantage.

IOM’s official languages are English, French and Spanish.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values – all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators (Level 1)

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
2. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
3. This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
4. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
5. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
6. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
7. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Important: Add the cover letter in the “Supporting Documents” section of your application. t”s required to indicate the dutty station you are applying for, please mention it in your cover letter.