Project Context and Scope
IOM Tajikistan is seeking to strengthen its traditional and social media presence to increase visibility, engagement, and impact among key stakeholders, including government bodies, civil society organizations, the private sector, and the general public. Under the direct supervision of the PSU Officer and Senior Communications Associate, the traditional and social media management consultant will be responsible for supporting the management of media content, creating high-quality results-based content, and leveraging innovative technologies to drive organic growth across IOM’s digital platforms.
Organizational Department / Unit to which the Consultant is contributing
Project Support Unit (PSU)
Tasks to be performed under this contract
- Produce diverse digital content such as articles, blog posts, social media updates, infographics, and videos. The content should be tailored to resonate with various stakeholders, including government bodies, civil society organizations, the private sector, and the general public.
- Leverage expertise in generative neural networks and artificial intelligence to create innovative and interactive content. This may include AI-driven visualizations, automated content generation, and other advanced digital solutions to enhance audience engagement.
- Ensure that all content adheres to IOM’s branding guidelines and is culturally sensitive, accurate, and accessible to a diverse audience.
- Work closely with IOM’s team to incorporate feedback and ensure the timely approval and publication of digital content. The consultant will also be responsible for coordinating with external partners and vendors as needed.
- Monitor the performance of digital content and campaigns, providing regular analytics reports with insights and recommendations for continuous improvement.
- Drive organic growth in digital engagement metrics, including follower counts, post interactions, and overall reach on IOM’s digital platforms.
- Support mission-level communication activities and events.
Performance indicators for the evaluation of results
- Increased visibility and engagement across IOM’s digital platforms (e.g., follower growth, post interactions, website traffic)
- Effective use of innovative digital content formats, including AI-driven solutions
- Timely delivery of high-quality content that resonates with target audiences
- Positive feedback and engagement from key stakeholders
- Continuously improving digital performance metrics based on data-driven insights
Education
- Bachelor’s Degree or equivalent in Journalism and Communications or a related discipline from an accredited academic institution
Experience
- At least 3 years of experience in communications, with a strong background in content development and campaign management
- Good understanding of migration and humanitarian issues, with the ability to translate complex topics into accessible and compelling digital content
- Familiarity with the local context of rural Tajikistan
- Strong computer literacy and experience in using the social media platforms
Skills
- Ability to work under tight deadlines and manage multiple priorities simultaneously
- Experience working with international organizations or non-governmental organizations is an advantage
- Excellent organizational skills
- Ability to work with limited supervision
- Work effectively with donors, local authorities, beneficiaries and the broader community to advance country office or regional objectives
- In-depth knowledge of the broad range of communication tools dealt with by the Organization.
Languages
- Excellent writing, editing, and communication skills in Tajik, English, and Russian
Travel required
- Travel may be required for events or meetings, as needed
Required Competencies
IOM’s competency framework can be found at
this link. Competencies will be assessed during the selection process.
Values – all IOM staff members must abide by and demonstrate these three values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Notes
- Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
- Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. Vaccination against COVID-19 will be required for IOM personnel who are hired or otherwise engaged by IOM. As part of the mandatory medical entry on duty clearance, candidates may be requested to provide evidence of full vaccination. Consultants engaged to work on a home-based consultancy who do not need to travel do not need to provide vaccination records, regardless of the length of the consultancy contract.
- IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.
- IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
- IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: No requirements