IRC: Operations Support Assistant (Internal Only) – Beirut - Tenders Global

IRC: Operations Support Assistant (Internal Only) – Beirut

UNEP - United Nations Environment Programme

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JOB DESCRIPTION

The International Rescue Committee (IRC) responds to the world”s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world”s largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you”re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Job Overview:

Working
under the direct supervision of the Logistics Manager & technical
supervision of the AFMU Officer the Operations Support Assistant  based in Beirut is responsible to manage the
drivers team at IRC offices (Beirut & Field) in line with IRC strategies
and in compliance with IRC procedures, processes, SOPs and Manuals – along with
ensuring a high-quality service provision that meets all the requirements at
all levels (Safety and Security, Environment, Program Activities, Operations,
Efficiency, Effectiveness, Cost-Efficiency and other related requirements). &
for supporting the delivery of efficient and effective technical and
maintenance support to the IRC Lebanon Country Program HQ, and other affiliated
offices, premises and centers in Beirut.

Major Responsibilities:
Logs & Fleet Responsibilities:

 

  • Manage, Evaluate and Monitor IRC drivers
    & Service Providers (Conduct their Performance, signing their
    Timesheets and Leave Requests…)
  •  Prepare the Weekly Movement Plan for all
    staff in a proper, efficient and effective way and deliver it to the
    drivers in a very clear way.
  • Daily follow-up with the HAS team to
    ensure all movements are cleared based on the security clearance in the
    weekly movement plan and daily advisories shared by HAS team.
  • Ensure that the log sheets are recorded
    properly on a daily basis along with updating the Fair Share Cost
    Allocation tool.
  • Ensure vehicles are well maintained and
    that all necessary repairs are carried out in a timely and efficient
    manner, fully equipped with tools and safety equipment, hygiene materials
    and all required documents are in place.
  • Ensure that vehicles are daily inspected
    and recorded & collection of vehicle keys on a daily basis.
  • Inspect and record the condition of
    vehicles, by maintaining monthly checklist files and ensuring that
    Vehicles logbooks are accurately filled.
  • Ensure that accident information is
    recorded and all accident matters are well managed.
  • To adhere to IRC policies and procedures,
    including but not limited to: Understand and obey all traffic laws and
    regulations & accurately keep the vehicle log sheets and fill the data
    entry of the fair share cost allocation file & applying the standard
    regulations and procedures in case of an accident.
  • Support the logs team in delivery process,
    waybill & update fleet/Logs trackers.AFMU Responsibilities:
  •  Prepare bills and payments, collect codes
    for booking petty cash-paid invoices, and present complete sets of
    documents to the Facilities staff in charge .
  •  Support the team in termination, renewal
    and acquiring of new premises, including arranging the movers’ services,
    packing services and dispatchers. Arranging personal belongings shipments
    when/if needed.
  • Maintaining
    records of all facility payments, regularly updating the monthly tracking
    of utility fees for Beirut offices and apartments, completing technical
    maintenance checklists on a weekly basis, and managing other documentation
    in accordance with the Administration Department system.
  • Support
    in inventory records for office supplies(kitchen and cleaning Supplies
    ect..), monitor usage, and distribution among floors/departments and the
    Housekeeping Team. Request replenishment for stock when needed through a
    PR.
  • Support
    the team in raising PRs.
  • Accountable
    for updating facilities and lease tracking sheet to ensure availability of
    up-to-date and accurate information; regularly share lease tracking sheet
    with Support manager.
  • Respond to all maintenance support mails
    and calls, update tracking sheets accordingly.
  • Utilize ServiceNow to generate facility
    maintenance reports, improving planning, execution, and response to
    customer needs(Beirut offices & apartments) & Track expenditure.
  • Perform daily rounds and fill maintenance
    checklists, assessing the needs of every department/floor.
  • Responsible for responding to all expats
    apartments requests and coordination of repairs and other related duties /
    requirements.Key
    Working Relationships:
  •  Position
    Reports to:
    Logistics Manager.
  • Position directly supervises: Drivers.
  • Indirect
    Reporting:
    AFMU Officer.
  • Internal Contacts: Support Team, Program team,
    Operations Team, , Field Coordinators and Teams, HAS Team and Drivers.
  • External Contacts: Visitors, Suppliers & Service Providers & others.Minimum Qualifications:
  • Positive and professional attitude, able
    to organize, maintain composure and prioritize work under pressure, work
    overtime when necessary and be able to coordinate multiple tasks and
    maintain attention to detail.
  •  Ability to work as a member of a team is
    essential.
  • Proven computer literacy in MS Word, MS
    Excel MS Outlook and related programs required.
  • Ability to plan, prioritize, coordinate
    and perform multiple tasks simultaneously.
  • INGO experience preferred.
  • Ability to communicate in English and
    write clear and concise reports in English is strongly preferred.
  • Fluency in Arabic is required.
  • 3 to 4 years’ work experience.
  • Team Leader.
  • Problem solving.
  • Analytical thinking.
  • Willingness to put in extra hours as
    required.
  • Valid national driving license.
  • Full knowledge of Driving policies and
    procedures according to the Lebanese driving law.Personal Characteristics:
  • Strong sense of personal integrity.
  •  Team spirit and problem-solving abilities.
  • Attention to detail.
  • Strong supervisory skills.
  • Ability to multi-task.
  • Time oriented.
  • Excellent communication skills including
    report writing.
  • Flexible in dealing with all requirements.
  • Ability to work under pressure.Working Environment: The position will be based in Beirut
    with monthly travel to Field Sites.Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.Level of Education: Bachelor Degree

    Work Hours: 8

    Experience in Months: No requirements

    Organization: International Rescue Committee


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