IS Technical Support Specialist III - Tenders Global
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IS Technical Support Specialist III

University of Kentucky

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Posting Details
Posting Details

Job Title IS Technical Support Specialist III
Requisition Number RE43358
Working Title Evaluation System Technician
Department Name 89001:Faculty Advancement
Work Location Lexington, KY
Grade Level 44
Salary Range $43,361-69,383/year
Type of Position Staff
Position Time Status Full-Time
Required Education

BS
Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience

2 yrs
Required License/Registration/Certification None.
Physical Requirements Sitting for extended periods of time; working in front of a computer; occasional lifting of objects up to 25lbs.
Shift Monday-Friday; 8:00 am – 5:00 pm (40 hours/week).
Job Summary This position supports mission critical work for the University of Kentucky by maintaining the software and technical processes and reporting responsible for 1) providing UK students the ability to evaluate their courses and learning experiences; 2) providing UK faculty the necessary feedback about their courses and teaching from a student perspective; 3) supporting the information gathering, maintenance, and reporting for faculty performance evaluations; and 4) supporting and backing up new and/or other faculty support systems as needed.
Skills / Knowledge / Abilities database management experience; experience using CSV and JSON; and good communication skills. Prefer: Some experience with Qualtrics and/or SAP and experience in or capacity for training others as users of the software. Custom scripting experience is a plus.
Does this position have supervisory responsibilities? No
Preferred Education/Experience
Deadline to Apply 01/29/2024
University Community of Inclusion The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

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