IT Administrator – Facilities Services

Posted: 25-Feb-24

Location: knoxville, Tennessee

Type: Full-time

Salary: Open

Categories:

Staff/Administrative

Internal Number: 24000000EX

IT Administrator

MR09 – Exempt; Starting salary dependent on the candidate’s qualifications and experience

Summary:

This position contributes to the technical support, administration, and security for the diverse computer systems in Facilities Services, requiring judgment guided by outcomes, principles, and standards. Duties include independently analyzing technical problems and implementing solutions in collaboration with supervisor, troubleshooting and diagnosing computer hardware and software issues, setting up/upgrading/configuring computers, servers, and networked systems and attached devices. This position maintains, deploys, designs, tests, and leads small scope projects and systems under the direction of senior staff. This position is also responsible for researching and advising on system integration, IT purchases and upgrades. A wide range of subject matter expertise in both IT software and hardware is expected, including electronic devices not typically designated as IT equipment (hand-held radios, AV equipment, telecommunications, IoT, etc.) Work is guided by objectives and expected outcomes with limited direction. Determines compliance within policies and procedures.