IT Application Manager (Medical)  

Context & Mission 

The IT Application Manager, as a representative of the DSI, establishes and implements project management processes to ensure projects are delivered on time, within budget, adhere to high quality standards, and meet the internal customer expectations to their full satisfaction. Projects or sub-projects assigned to the IT Application Manager may involve the implementation of business applications, technical upgrades (infrastructure), or transformational/organizational projects.

In this role, the IT Application Manager is responsible for delivering projects according to defined quality criteria, including functional coverage, budget adherence, and timely completion. Additionally, ensuring the availability and quality level of running applications under their portfolio is a key responsibility.

This position involves close collaboration with the Medical Department and our missions in the field.

Main Activities

The IT Application Manager will Manage medical applications through their entire lifecycle :

• Provide support to end users by analyzing reported incidents and proposing effective solutions.
• Automate and develop scripts when necessary to optimize processes.
• Gain a thorough understanding of business requirements, project stakes, benefits, constraints, and interdependencies.
• Coordinate communication with all areas and stakeholders of the organization impacted by the application lifecycle.
• Manage suppliers and ensure effective collaboration with them.
• Define deployment plans based on priorities, allocate tasks within the team, supervise daily efforts, identify resource needs, and conduct quality reviews.
• Report functional, quality, or timeline issues appropriately.
• Ensure coherence and good cooperation within the project team.
• Ensure full compliance with methodology, tools, and standards.
• Actively propose improvements if necessary.
• Produce comprehensive documentation and formal reports to ensure traceability of activities and decisions.

Your Profile

Education

• Tertiary degree in computer sciences, information systems, engineering or related field
• ITIL 4 Foundation Certification
• Project management certification (PMP, PMI, Hermès, …) would be considered an asset.

Experience

• Proven experience as an application manager overseeing release management processes.
• Extensive experience leading integration and development projects.
• Proficient in a wide range of technologies across various roles, including developer, technical lead, and test manager.
• Experience in development (web, mobile), scripting (Python, shell, etc.), and data management (SQL, reporting tools).
• Experience in an international environment is a plus

Skills/ Technical competencies

• Comprehensive understanding of IT concepts including architecture, customized and off-the-shelf business solutions, IT organization, infrastructure, and technologies.
• Solid understanding of medical concepts.
• Proficiency in DHIS2 installation, configuration, parameterization, and development.
• Ability to analyze and document processes and systems effectively.

Languages

• Advanced level of French and English, both written and spoken

Personal Abilities

• Open mind
• Leadership
• Collaborative
• Rigorous

Terms of Employment

• Full-time position 100% (40h/week)
• Fixed-term contract (24 months)
• Working place: Geneva
• Ideal start date: May 2024
• Gross annual salary (for 100%): from CHF 93’504.- to CHF 107’280.- (salary commensurate with equivalent experience and internal salary grid)
• Paid vacation: 25 days per year, prorate temporis, plus any Swiss public holidays falling within the contract period.
• Pension plan: pension contribution covered 3/4 by MSF, 1/4 by staff member
• Relocation package if moving from a different country to Switzerland.

How to apply

Candidates submit their application following the requirements:  CV 2 p. max. – letter of motivation 1p. max. – in French or English. 

Deadline for application is April 21st, 2024.

 We reserve the right to close the position early if we consider the number and quality of applications received to be sufficient.

The applications will be treated confidentially.

Only short-listed candidates will be contacted.

Only applications submitted on our recruitment platforms will be considered.

Please note that we do not wish to use the services of recruitment or placement agencies.

At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our staff members. We strive to create workplaces where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together for the social mission of MSF to create better outcomes for our patients and the communities we work with.

We welcome applications from individuals of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability status, and all other diversity characteristics.

MSF does not tolerate sexual exploitation and abuse, any kind of discrimination or harassment, including sexual harassment. All selected candidates will, therefore, undergo reference checks.