IT Assistant

WHO ARE WE?

We Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home. The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced. All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

ABOUT THE JOB

The IT/Communication Assistant will be based in Area office East- JAA and will primarily provide support to DRC area Offices in Jalalabad and Kunar. The IT/ Communication Assistant will carry out the following tasks.

Responsibilities:

 

• Set up, manage, and troubleshoot the organization’s computer network systems to ensure they are updated and running smoothly.
• Inspect IT equipment regularly and fix any issues or damages.
• Support DRC colleagues with IT-related problems.
• Help the organization track and record all IT equipment, including consumable items.
• Ensure that the organization’s system both hardware and software meet the standards and specifications for working with Microsoft dynamics and other DRC services.
• Create and design various reports for IT departments.
• Protect the network, database, and file storage from corruption or unauthorized access.
• Manage internal and external communication systems. Provide reliable and consistent Internet and telecommunications access (including email, Worldwide Web, telephones, scanners, and printers).
• Update and maintain all computers, Copier/printers, Routers, switches, internet cables, and wireless connectivity ensure peak performance.

• Help with the procurement of all hardware, software, and IT support services.
• Video Documentary: Collate and edit video footage, integrating interviews and additional relevant visuals. – Incorporate appropriate background music, graphical elements, and textual overlays for a polished, professional finish. – Develop a storyline that weaves through the documentary, ensuring it remains engaging and informative.
• Picture Brochure: – Design a visually captivating brochure, amalgamating high-quality photographs from the field with snippets of testimonials and salient points from interviews. – Ensure a coherent layout, typography, and design that resonates with the project’s ethos and aesthetic. – Include a brief written narrative that contextualizes the images and quotes.

To be successful in this role you must have:

Experience and technical competencies: 

• Three years’ work experience in the logistic field, at least two years’ experience with INGOs.
• Should have de mining background or work experiences with de mining INGO/NGOs

Education/qualifications:

• Diploma in Information Technology/ university degree in Computer Science. 2 years of experience in IT/Communication support or a similar role.

Languages:

• Understanding of spoken and written English
• Knowledge of Dari/Pashtu is an added advantage.

 

Application process:

Interested? Then apply for this position by clicking the Apply link below.  All applicants must send a cover letter and an updated CV (no longer than four pages), Both must be in the same language as this vacancy note. CV-only applications will not be considered.

Note: Female candidates are highly encouraged to apply.