IT Assistant

tendersglobal.net

Job Description

The IT Assistant is a SC 4 national position who will work under the overall supervision of the FAO Representative, the direct supervision of the Environment Climate Change Specialist (Team Leader) and in close collaboration with national and international consultants in the project team, and the technical backstopping of the Lead Technical Officer (LTO) at FAO Bangkok.
Technical Focus

The IT Assistant will be a part of a national team to provide technical assistance in the areas of day-to-day IT solutions, including server and software management. 

Tasks and responsibilities:

  • Provide direct technical assistance to project staff in all aspects related to the use of computers and IT equipment;
  • Liaise with external technical support companies following up on users’ problems;
  • Assist in the coordination, set-up, and use of network services (i.e. file/print service, security, e-mail backups);
  • Manage, organize, secure, and regularly back up and maintain the entered data;
  • Develop, maintain, and update the contents of the project website as necessary;
  • Prepare technical specifications and assist in procurement of all equipment including software according to corporate guidelines and procedures;
  • Ensure local helpdesk services;
  • Identify IT training/ learning needs and organization of end users training;
  • Ensure FAO’s security standards are adhered to protect corporate data and systems;
  • Provide advice on maintenance of equipment and acquisition of hardware supplies, making routine repairs, and change of hardware electronic components.
  • Maintain the Local Area Network (LAN), Internet Service, and website.
  • Analyse new technologies and propose the use of new technology and processes to improve system operations.
  • Assist in coordination with line ministry and government agencies in IT project implementation and support.
  • Identify the equipment needed for making operational the Server of the RIMS unit and support for operationalization.
  • Design and prepare a network blueprint for the FAO EFCC office at the Bangladesh Forest Department (BFD) building;
  • Provide technical support to BFD to host their information system in BCC server;
  • Assist BFD, in implementing the HR and finance module of its recently operationalized information system. Suggest/Assist/coordinate the workforce in divisional/remote offices, where necessary.
  • Identify requirements from implementing agencies and assist in coordination with them in IT project implementation and support;
  • Take part in System Analysis and design of IT-based system and coordinate with developer/programmer to implement it;
  • Assist in any other tasks under the project at the instruction of the FAO Representative, the LTO and Team Leader
Candidates Will Be Assessed Against The Following:

Minimum Requirements:    

  • Bachelor’s Degree in Computer Science/ System Administration/ Database Development and Administration/ System Analysis/ or other related IT field is required
  • A minimum of 4 years of relevant experience with online information systems and website design and maintenance.
  • Working knowledge of English and Bangla
  • National of Bangladesh

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6 months ago

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