IT Business Relationship Manager I

Job Title

IT Business Relationship Manager I

Agency

Texas A&M University

Department

Technology Services – Strategic Management

Proposed Minimum Salary

$4,000.00 monthly

Job Location

College Station, Texas

Job Type

Staff

Job Description

The Business Relationship Management (BRM) role is a critical link among Technology Services departments and with external stakeholders. This emerging Information Technology role relies heavily on your ability to build and nurture strong relationships, manage conflict and collaborate with assigned units to identify and develop strategic IT solutions. Successful BRM’s combine technical expertise with interpersonal skills. They bridge the gap between technology and business, ensuring IT solutions align with organizational objectives.  

 

Qualifications include a bachelor’s degree or equivalent combination of education and experience; and two years of related work experience in either customer service, problem resolution, communication, or information technology. Preferred candidate has knowledge of emerging technologies and IT industry issues and the ability to navigate organizational complexities. 

Here’s a closer look at the key responsibilities and skills required for this role: 

Advocate and Relationship Management 

• As a BRM, you’ll actively engage with various business units and stakeholders. Your role is to foster positive relationships, understand their needs, and align IT solutions accordingly. 

• You’ll act as a bridge, strong relationships can lead to better cooperation, understanding and alignment of IT solutions with departmental needs. 

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Orchestrating and Navigating: 

• The BRM orchestrates efforts across different departments. You’ll collaborate with IT teams, project managers, and business units to streamline processes, improve workflows, or implement best practices to enhance overall operational efficiency. 

• Navigating organizational complexities is crucial.  

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Optimizing IT Processes: 

• BRMs play a pivotal role in continuous improvement.  You’ll assess existing processes, identify areas for improvement, and implement changes. 

• You will proactively identify areas where IT can enhance its services, recommend better business processes, and ensure improvements lead to stronger program results and meaningful outcomes.  

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Why Texas A&M University?   

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences.  Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service. 

 

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.  

 

• Health , dental , vision , life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums 

• 12-15 days of annual paid holidays  

• Up to eight hours of paid sick leave  and at least eight hours of paid vacation each month 

• Automatically enrollment in the Teacher Retirement System of Texas  

• Health and Wellness: Free exercise programs and release time  

• Professional Development: All employees have access to free LinkedIn Learning  training, webinars, and limited financial support to attend conferences, workshops, and more  

• Employee Tuition Assistance and Educational Release time   for completing a degree while a Texas A&M employee 

 

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application. 

 

 

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.