IT Chapter Lead: Tradefloor Support (VP)

Job title:

IT Chapter Lead: Tradefloor Support (VP)

Company

ING

Job description

Department Overview:
ING Wholesale Bank in the UK is a dynamic and challenging environment. The Information Technology department is accountable for IT services consumed not only by the UK but also other ING Wholesale Bank locations.

The Financial Markets UK IT Area consists of approximately 50 engineers responsible for Application Development, Maintenance, and support across a range of products used by the Bank’s Financial Markets business. The Financial Markets landscape is rapidly going through a process of digitization, adopting new financial markets specific technologies, and developing functionality to facilitate eTrading, meeting regulatory requirements and enhancing the Front Office user experience.

We operate according to a Scrum Agile delivery process and are passionate about developing our engineering capability to ensure our services are delivered efficiently and securely.

Main Duties and Responsibilities of Role:
The UK Trade Floor Support department is composed of 4 Ops Engineers who deliver support to one of the most critical departments in the bank: Financial Markets & Group Treasury. Within the team, we embrace the agile way of working to improve efficiency and to ensure we provide the best service possible to our customers.

As a CL you have the complete overview and insight on the capabilities, expertise and experience of your chapter members and you will be responsible for facilitating their growth and wellbeing.

As a CL, you are a senior IT engineer who sets the example, transfers knowledge to the chapter, drives innovation, voices opinions and collaborates with other squads.

Mentor and guide team members to help them reach their full potential.

Take care of HR processes to facilitate all aspects relating to development and performance of your chapter.

Stay up-to-date with industry trends and technologies, educating yourself and others.

Ensure the team’s familiarity with ING’s IT landscape (tools, technologies and processes).

Push innovation and continuous improvement.

Alignment with your IT Area Lead.

Your day-to-day:

Act as an ambassador for the Agile way of working responsible for effective collaboration in your area and in the wider organization.

You provide people-oriented management and focus on growth of the Chapter leads and technical engineers.

Encourage and coach Chapter Leads to continuously develop their capabilities and skill sets and that of their squads.

Oversees overall IT maturity in chapters and drive continuous craftsmanship development in your area.

Ensure a safe and compliant bank from an IT perspective.

Career Potential:
ING is a global bank operating in the Wholesale and Retail Banking environments. The Tech organisation is also global and. In this role you will play a pivotal part in the strategy and delivery of critical IT Services and therefore opportunities are wide ranging.

Candidate Profile

Qualification/Education

Essential: Degree level in a relevant academic field, or demonstratable practical experience in a relevant area.

Desirable: Relevant qualifications in covering Financial Markets & associated technology, Agile delivery and development, Information Security & Risk Management

Experience/Knowledge

Experience leading and delivering support in a front-office environment

Experience in working with DevOps environments and practical knowledge of Agile/Scrum methodologies.

Communicating, convincing, and collaborating are words that suit you.

Strong problem-solving skills.

Coaching skills.

Strong sense of responsibility.

You are familiar with the banking industry and preferably the Financial Markets sector.

Who are we looking for?

You can lead and develop a team of highly skilled engineers.

A clear communicator, able and willing to delegate and motivate.

You’re able to set a vision and manage conflict with integrity, fairness, and a positive attitude.

You are a team player. Teamwork is core to the success of ING Engineers.

Within the multidisciplinary teams in which you work, you can use arguments that appeal to the people taking part in the discussion and you present your arguments in measured doses at crucial moments., you influence higher management and different stakeholders.

You are an Orange Code role model:

You are always a step ahead

You take it on and make it happen

You help other be successful

Expected salary

Location

London

Job date

Fri, 01 Mar 2024 02:26:49 GMT

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