United Nations High Commissioner for Refugees
tendersglobal.net
JOB DESCRIPTION
Result of Service
The consultant shall assess the condition of laptops, desktops and printers and determine the best course of action for the apparatuses to be operational and functional. Part of the assessment is to determine if an upgrade is necessary, provide a list of technical specifications for purchasing parts if necessary. Furthermore, it is required that unused laptops and desktops be formatted and be made ready to be used by the team.
Work Location
Rio de Janeiro
Expected duration
Fortyfive (45) days upon the signature of the contract. Possible to be extended if necessary.
Duties and Responsibilities
Background The main mandate of the United Nations Human Settlements Programme (UNHabitais to promote sustainable development of human settlements and policies conducive to adequate housing for all. Within this framework, UNHabitat supports central and state governments, as well as local authorities and other partners for the implementation of the Habitat Agenda, the 2030 Agenda with the Sustainable Development Goals and the New Urban Agenda. UNHabitat helps the urban poor by transforming cities into safer, more inclusive, compact, integrated, resilient and connected places with better opportunities where everyone can live with dignity. It works with organizations at every level, including all spheres of government, civil society, and the private sector to help build, manage, plan and finance sustainable urban development. The Regional Office for Latin American and the Caribbean – ROLAC – is based in Rio de Janeiro, Brazil. The Agency puts emphasis in developing and managing activities in the host country. Indeed, for the past years, UNHabitat has expanded its portfolio in Brazil by working with the three tiers of government in order to support the formulation and implementation of more effective, sustainable, participative, and socially fairer urban economic, social, and environmental policies. In order to maintain the office functional and operational and to meet expectations on project implementation, the Brasil and Southern Cone office requires an IT Consultant to evaluate and maintain the office’s technological assets. Report to UNHabitat Manager The IT Consultant reports to the National Officer for Brazil, who will evaluate him/her. Outputs/Work Assignment The IT Consultant shall support the office in matters pertaining to technology. The Consultant shall be paid with a monthly allowance, upon presentation and approval by the National Officer for Brazil of a monthly activities’ report. Responsibilities The key functions of the IT Consultant are: ● Assess the conditions of the office’s technological assets; ● Determine course of action for corrective maintenance; ● Provide management with a list of technical specifications for upgrade parts, if necessary; ● If needed, install the upgrade parts in the apparatuses; ● Maintenance and cleaning of both printers; ● Guarantee that the printers are operational in the office’s network; ● Format laptops and desktops if needed; ● Set up new profiles on the computers; ● Contact specialized maintenance, if necessary; ● Perform ad hoc activities and other duties which may be requested by the supervisor.
Qualifications/special skills
Academic qualifications: Required: ● Trade or Bachelor’s degree in Information Technology, Computing, Computer Science or related field is required or an additional three (3) years of relevant experience to the post, beyond the requirement. Experience: ● Minimum of 2 (twyears of professional/academic experience in professional IT support at national level is required. ● Previous experience with the United Nations is considered an asset. Technical Experience and Skills: ● Solid knowledge in hardware solutions; ● Solid knowledge in software solutions; ● Good computer skills Microsoft Office package and Web search engines is required; ● Good handling of technological tools and use of software and online platforms is desirable; ● Previous experience within the UN System and/or any other international agency is an asset. Knowledge Management → The person must know the processes, procedures and norms of UNHabitat, in order to guarantee an adequate quality of the activities described above, following the standards of the organization. → The person will propose formats and procedures that allow the efficient implementation of the activities related to the project development. → The person must know the file of the Office, work with it and ensure its proper maintenance, accessibility for all staff and due updating. → The person will prepare databases related to the project running. → The person will make sure that all relevant technical information will be adequately shared with the correspondent staff. → The person will ensure that all produced material will be fitforpurpose and delivered, in an organized way, for posterior consultation and use of the Agency. Competencies Professionalism: Experience working in an interinstitutional environment, project management, monitoringevaluation; approaches and strategies with regard to good urban governance and local and regional development. Planning and organization: Professional approach to work, strong sense of responsibility, operate with minimal supervision; proven organizational skills and ability to manage a workload efficiently and within set deadlines. Client Orientation: Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client. Technological Awareness: Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology
Languages
● For the post advertised, fluency in Portuguese is required.
Additional Information
Travel details Not Applicable. Remuneration (SB3/1)R$ 891,Notes Appointment against this post is on a local basis and only nationals from Brazil or external candidates who hold a permanent visa in Brazil may apply. It is required for all the curricular information to be inserted in the system, which may take a few hours. Only complete applications in English will be considered. All applications will be treated with the strictest confidence. Due to the volume of applications received, receipt of applications cannot be acknowledged individually. Only shortlisted applicants will be contacted. Applications should be submitted through INSPIRA and must include all documents required at the system, please be ready to include the following information at the “Candidate Profile” (Cat Inspira: Cover memo (maximum 1 pagEducational Background (incl. dateProfessional Experience (assignments, tasks, achievements, duration by years/ monthExpertise and preferences regarding location of potential assignments Other Experience and Expertise (e.g. Internships/ voluntary work, etc.)* * Please note that Internships, selfemployment and parttime count as 50%. In addition to it, note experience not relevant to the position will not be considered. All applications should be submitted to: Inspira Deadline for applications: 10 October 2024 UNHABITAT does not charge a fee at any stage of the recruitment process. If you have any questions concerning persons or companies claiming to be recruiting on behalf of these offices and requesting the payment of a fee, please contact: [email protected]
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAININ. THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
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