IT Data Manager

Development and Alumni Relations (DAR) supports Johns Hopkins’ focus on research, teaching and patient care, and its role as a national and global leader in higher education. We create and foster enduring relationships that result in advocacy and philanthropic support for Johns Hopkins University & Medicine; strengthening the institution through partnerships with donors, alumni, volunteer leaders, faculty, students, staff, and patients.

Johns Hopkins University supports a flexible work model which includes four different work modalities. This role has a hybrid work arrangement with an onsite presence of 2-3 days per week. The manager will confirm the team’s core onsite days where the majority/all team members will work in the office. Employees who travel on university business can count those days towards their onsite days.

The IT Data Manager is responsible for strategic planning and technical leadership of the data team. The successful incumbent will be responsible for the day-to-day management and development of a senior level professional team and report directly to the IT Senior Manager of Application and Development Management. This unit supports Development and Alumni Relations (DAR) providing comprehensive management and strategic information and data management through design, query and transformation of enterprise data sources. This position, in collaboration with the IT Senior Manager and Data Architect, will provide project planning and coordination for the development and maintenance of a data warehouse, including concept and design to drive information transition at DAR. The incumbent will be responsible for a comprehensive information management strategy. The Data Manager is responsible for the various team members’ assignments, requiring resource time management and technical direction. A close working relationship with Office of Advancement Services (OAS) leadership team will be critical to the success in this role.

The Data Team Lead will manage activities in development, test and production environments; provide direction and technical leadership for direct reports throughout the development lifecycle of data and information processes and systems.

SPECIFIC DUTIES AND RESPONSIBILITIES

• Contribute to overall data quality improvement including troubleshooting and making recommendations to improve mass data imports and decrease in duplicate record creation.
• Leading business requirements workshops with business leaders, subject matter experts and key client sponsors and stakeholders.
• Participating in projects through requirements definition and solution design phases.
• Writing solution design documents.
• Deliver solutions for DAR’s information and data requirements.
• Develop and managing existing databases, ETLs, integrations and reporting tools.
• Support reporting workstreams and dashboards to implement reporting solutions that meet common Advancement use cases (e.g., prospecting lists, comprehensive campaigns, development officer metrics, alumni engagement, annual giving, prospect management, etc.).
• Contribute to every phase of the project lifecycle, including development, testing, and deployment (leveraging best practices in release management and devops).
• Effectively work with Project Managers, Business Analysts, Technical Architects, Customers and Development Leads.
• Manage scope and customer expectation.
• Design and manage the execution of user acceptance testing and ensure a quality solution is delivered.
• Lead knowledge transfer activities and support development of training materials
• Educate Customer as a data champion

Minimum Qualifications

• Bachelor’s degree.
• Five years related experience.
• Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• 2 years of supervisory experience is preferred
• Thorough knowledge of relational databases such as Oracle, MS SQL, MySQL, Salesforce Database
• ETL design and development
• Must possess strong analytical and programming skills
• Ability to effectively communicate all essential information to OAS leadership team
• 5+ years designing, developing and supporting relational databases
• Demonstrated leadership experience within an Advancement organization or on Advancement implementations
• Hands-on role in an implementation of an enterprise data warehouse
• Must demonstrate strong critical thinking and analytical reasoning skills.
• Ability to work on multiple priorities effectively.
• Ability to prioritize conflicting demands.
• Ability to execute assigned project tasks within established schedule.
• Ability to work collaboratively in a team environment.
• Ability to communicate effectively in the service of users and colleagues.
• Writes and communicates clearly and concisely.
• Possesses sound documentation skills.
• Must demonstrate exemplary customer service skills.

All applicants are expected to uphold the university’s core values which includes diversity and inclusion. All staff treat people with dignity and respect by being fair and consistent. We demonstrate an open-minded approach to understanding people regardless of their race, gender, age, national origin, religion, ethnicity, disability status or other characteristics. We show respect for the beliefs and traditions of others; encourage and promote practices that support cultural diversity; and discourage behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds.

Classified Title: IT Manager
Job Posting Title (Working Title): IT Data Manager
Role/Level/Range: ATP/04/PF
Starting Salary Range:
Employee group: Full Time
Schedule: Monday-Friday 8:30am-5:00pm
Exempt Status: Exempt
Location: JH at Keswick
Department name: 10001639-Data Administration
Personnel area: University Administration 

Total Rewards
The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees’ health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion .

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected] . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu .

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/ .

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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