IT Officer

About SEED: SEED is a women-led, local NGO in the Kurdistan Region of Iraq, dedicated to creating a thriving society by advancing social protection and human development. We support individuals, empower communities, and strengthen systems to drive lasting change and equal opportunity. With a focus on collaboration, we promote gender equality, protect children, combat human trafficking, and improve mental health and well-being. SEED’s holistic, locally-driven approach integrates transformational services, community development, training and education, and advocacy to create sustainable impact. SEED is committed to creating a just, equitable society where everyone’s rights are protected, with healthy families and strong communities, and a future where everyone can thrive.

Role of the IT Officer: 

SEED is seeking a qualified and motivated IT Officer to provide technical support and ensure the effective operation of IT systems across all SEED locations. The IT Officer will be responsible for managing day-to-day IT helpdesk requests, installing and configuring hardware and software, maintaining and securing networks and devices, and supporting organizational systems.

Key Responsibilities:

• Providing timely IT support and troubleshooting for staff.
• Installing, configuring, and maintaining hardware, software, and network systems.
• Administering and securing IT systems and networks, including Mikrotik, Unifi, and FortiGate.
• Managing CCTV and biometric attendance systems.
• Supporting Google Workspace accounts and user access.
• Maintaining IT documentation, trackers, and asset records.
• Delivering staff training on IT systems and best practices.
• Traveling to SEED locations when required to provide support and training.

This position plays an essential role in ensuring the reliability, security, and efficiency of SEED’s IT infrastructure.

• Degree in Computer Science, Engineering, or related field.
• Strong experience in hardware/software troubleshooting, network setup and maintenance, CCTV, ERP systems, and client support.
• Knowledge of data backup, recovery, NAS devices, and current IT trends.
• Strong organizational, problem-solving, and prioritization skills with attention to detail.
• Excellent interpersonal and communication skills, with the ability to support diverse teams.
• High integrity, positive attitude, teamwork, and motivation.

• Interested candidates are invited to submit their applications via this LINK.
• Applications will be accepted and reviewed on a rolling basis until the position is filled.
• Only complete applications will be reviewed. Only short-listed candidates will be contacted.

Safeguarding Statement 

SEED staff are expected to perform job duties and responsibilities professionally, respecting SEED’s Code of Conduct and Policies. SEED is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants, or others, are treated with respect and dignity. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members as part of our commitment to a safe and harmonious work environment.