IT Officer

ITSPS seeks a highly motivated and experienced IT professional with a strong understanding of business processes, particularly in HR domain, specifically with experience in Pension Administration or benefits/compensation systems. The ideal candidate will excel in analytical and communication skills, possess expertise in programming, project management, resource management, client relationships, and demonstrate the ability to translate business needs into effective IT solutions. The candidate must be conversant with all stages of SDLC and be able to deliver results within tight timelines.

Roles and Responsibilities:

• Deliver (Design, develop and coordinate) solutions to address specific WBG Pension Administration System needs.
• Analyze, design, develop, code, configure and test solution components from clear specifications.

• Work closely with clients and functional experts to analyze business needs and suggest effective solutions.
• Participate in the functional and technical analysis for new requirements and modifications to the existing systems.
• Effectively interact and collaborate with all technical teams within the ITS VPU.
• Develop and maintain application architecture diagrams.
• Provide robust estimates and development timelines.
• Manage medium and large projects effectively and successfully bring them to completion.
• Provide regular status updates to Supervisor ensuring timely completion of assigned tasks and responsibilities.
• Raise risks and roadblocks to the attention of project manager and supervisor and suggest mitigation options.
• Diligently manage confidential information and comply with WBG data privacy policies & procedures.
• Coordinate work program deliverables with contractors ensuring timely delivery and quality of work.
• Share knowledge with contractor resources to ensure understanding of work assigned and lead peer reviews to ensure quality work meeting business needs.
• Work closely with business counterparts and contribute to the development of test plans, automation and participate in post-implementation support and reviews.
• Take the lead in performing business analysis, project management, software development, maintenance tasks, and contribute as a team member on larger initiatives.
• Adhere to quality standards and procedures, review modules for quality assurance and compliance.
• Participates, as appropriate, in user training of new or revised systems/applications.
• Play the lead of the Chennai – ITSPS Pension team.

Selection Criteria

• Master’s degree in engineering, information technology, or a related field with 5 years relevant experience or bachelor’s degree with a minimum of 7 years relevant experience.
• Solid experience as an IT professional with previous development/software engineering experience.

Required Skills & Experience:

• Solid experience and excellent technical skills on ERP or custom-built applications.

• Ability to work in high pressure situations and tight schedules, quickly producing excellent solutions and solving problems, production issues.
• Advanced and in-depth experience in building custom applications as a full stack developer.
• Experience with multiple programming/scripting languages such as Java/Python/JavaScript/TypeScript or similar.

• Experience in writing Complex SQL in Oracle with keeping performance in mind.
• Strong experience with developing and maintaining web services using the latest integration tools.

• Familiarity with software development methodologies (Agile/Waterfall).
• Familiarity with Microsoft products (PowerBI, SharePoint, Azure DevOps)

• Experience with prototyping, process mapping and modeling tools.

• Strong process analysis skills and ability to suggest improvements for efficiency and effectiveness of solutions based on industry best practices.
• Experience with designing technical solutions to solve complex business problems.
• Outstanding conceptual, analytical, judgmental skills and problem-solving skills, including the ability to diagnose and resolve problems independently, and in collaboration with a team.
• Excellent communication and interpersonal skills.
• Proficient in writing technical documents like – functional specs, technical specs, design documents, user stories, business case
• Demonstrated ability to manage multiple projects and clients simultaneously, set priorities, and adapt to changing conditions.
• Ability and willingness to propose creative and optimal solutions.
• Self-starter with a track record in learning new technologies.
• Proficient in understanding and grasping new business processes quickly.
• Strong facilitation skills. Ability to work directly with clients and management without supervision and to facilitate and navigate discussions with stakeholders to ensure clarity, prioritization, and consensus

Source: https://worldbankgroup.csod.com/ats/careersite/JobDetails.aspx?id=27020&site=1