IT Officer

The IT Officer will be responsible for the day-to-day management of the IT infrastructure while supporting improvements in DRC’s IT sector. This includes assistance in providing technical support and planning support to future initiatives to increase the in-country capacity.

This role has a country focus and ensures compliance to DRC procedures and guidelines within DRC-Syria. The role contributes to the development of country strategies, which are translated into action plans and day-to-day tasks. The role provides support and/or technical guidance to country operations while overseeing country activities.

Responsibilities:

• Planning, designing, documentation, and implementation of various systems to include desktop PC’s, servers, network equipment, and software applications and domains.
• Monitor the internet connection and bandwidth ensuring that Service Level Agreements are adhered to.
• Safeguard DRC data by use of security policies and procedures and implement a backup and recovery procedure.
• Implement a capacity-building plan, including budget, in a participatory way, which should include various methodologies, including mentoring, training, and advice.
• Monitor, plan, and coordinate the distribution of client/server software and service packs.
• Perform preventive maintenance service on the IT equipment on a scheduled basis.
• Perform general repairs on some IT equipment and peripherals.
• Make recommendations for new equipment and services to purchase and work with various vendors for procurement liaising with the procurement and logistics manager.
• Assist in the organization and inventory of all hardware and software resources.
• Provide support to staff in all field offices in relation to the Internet.
• Travel to Field Offices and provide IT-related support.
• Create and maintain good technical documentation.
• Advice on new technologies and draw plans for implementation.

Experience:

• 2 years of experience in similar positions.
• Advanced English proficiency.
• Fluency in Arabic.

Education

• University or professional degree in information technology, computer systems, or a related field.

Languages

• English – Advanced proficiency
• Arabic – Fluent

Source: https://candidate.hr-manager.net/ApplicationInit.aspx?cid=1036&ProjectId=171019&DepartmentId=19001&MediaId=5