IT Officer

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The IT Officer will be responsible for the day-to-day management of the IT infrastructure while supporting improvements in DRC’s IT sector. This includes assistance in providing technical support and planning support to future initiatives to increase the in-country capacity.

This role has a country focus and ensures compliance to DRC procedures and guidelines within DRC-Syria. The role contributes to the development of country strategies, which are translated into action plans and day-to-day tasks. The role provides support and/or technical guidance to country operations while overseeing country activities.

Responsibilities:

  • Planning, designing, documentation, and implementation of various systems to include desktop PC’s, servers, network equipment, and software applications and domains.
  • Monitor the internet connection and bandwidth ensuring that Service Level Agreements are adhered to.
  • Safeguard DRC data by use of security policies and procedures and implement a backup and recovery procedure.
  • Implement a capacity-building plan, including budget, in a participatory way, which should include various methodologies, including mentoring, training, and advice.
  • Monitor, plan, and coordinate the distribution of client/server software and service packs.
  • Perform preventive maintenance service on the IT equipment on a scheduled basis.
  • Perform general repairs on some IT equipment and peripherals.
  • Make recommendations for new equipment and services to purchase and work with various vendors for procurement liaising with the procurement and logistics manager.
  • Assist in the organization and inventory of all hardware and software resources.
  • Provide support to staff in all field offices in relation to the Internet.
  • Travel to Field Offices and provide IT-related support.
  • Create and maintain good technical documentation.
  • Advice on new technologies and draw plans for implementation.

Experience:

  • 2 years of experience in similar positions.
  • Advanced English proficiency.
  • Fluency in Arabic.

Education

  • University or professional degree in information technology, computer systems, or a related field.

Languages

  • English – Advanced proficiency
  • Arabic – Fluent

Source: https://candidate.hr-manager.net/ApplicationInit.aspx?cid=1036&ProjectId=171019&DepartmentId=19001&MediaId=5

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