IT Officer, Business Analysis I

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JOB DESCRIPTION

 

Description

 

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org

ITS Vice Presidency Context

Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty and promote shared prosperity in a sustainable way by delivering transformative information and technologies to its staff working in over 150 locations.

Our vision is to transform how the Bank Group accomplishes its mission through information and technology. In this fast-paced, ever-changing world, the formulation and implementation of the ITS strategy is an ongoing, iterative process of learning and adaptation developed through extensive consultations with business partners throughout the World Bank Group.

ITS shapes its strategy in response to changing business priorities and leverages new technologies to achieve three high-level business outcomes: business enablement, by providing Bank Group units with innovative digital tools and technologies to transform how they deliver value for their clients; empowerment & effectiveness, by ensuring that all Bank Group staff are connected, able to find information, and productive to accelerate the delivery of development solutions globally; and resilience, by equipping the Bank Group to provide risk-based cybersecurity and robust data protection for a global network and a growing cloud platform.
Implementation of the strategy is guided by three core principles. The first is to deliver solutions for business partners that are customer-centric, innovative, and transformative. The second is to provide the Bank Group with value for money with selective and standard technologies. The third principle is to excel at the basics by providing a high performing, robust, and resilient IT environment for the organization.

ITSRA Context

The Risk Application Portfolio supports various business units within IFC.  It maintains and develops IT solutions for its clients. The ITSRA (Risk Analytics) department at IFC provides core IT infrastructure and business application services to the IFC headquarters in Washington, D.C. and its country offices. Our IT strategy is designed to align IT initiatives with the WBG business strategy and with the overarching objective of ensuring that users have uniform and easy access to information and systems, both from Washington and country offices. This position is for a Techno Functional Analyst with a good understanding of Credit Risk, Market Risk and Counterparty Risk.

The candidate will be expected to:

• Ensure ITSRA projects scope are well-defined before he or she can begin detailed requirements capture and documentation.
• After scoping the project, gather the detailed requirements that address the business needs and define the project through users’ interviews, Joint Application Development (JAD) sessions and workshops to assemble accurate requirements.
• Follow ITS standard documentation templates and format for creating requirements document(s).
• Use the proper format and level of detail for communicating requirements with the information technology team and with business area experts. (Both groups must be able to read and review the document and clearly understand the requirements.)
• As the requirements documentation is being created the Techno Functional Analyst will conduct informal and formal requirements reviews to enhance the quality of requirements documents by identifying missing or unclear requirements. The Techno Functional Analyst will present business requirements to the business and technical audiences in a clear and consistent manner, using summaries of the requirements and graphical representations for review.
• When the solution is developed into software, the Techno Functional Analyst will participate in assessment of the application to determine how well it meets the business requirements and project objectives. He or she will design test cases and participate in software testing and quality review, working closely with the Quality Assurance group and end-users during unit testing, integration testing, and user acceptance testing.
• The Techno Functional Analyst will work with business users and client relations officer to provide recommendations for software changes to existing systems, new software, procedural and workflow changes, and work with the technical team to provide design when it is approved.
• As a multinational, multicultural institution, success at WBG requires the ability to negotiate and facilitate trade-offs and build consensus and commitment to a recommended direction among multiple stakeholders, with broadly divergent frames of reference. The candidate must also embrace and foster respect for all, including diversity in age, gender and national origin.
• In addition, the successful candidate must possess the highest personal and professional integrity, as demonstrated through strong personal values, as well as consistent words and actions. He or she must build and sustain strong collegial working relationships with other units of the IFC and the World Bank Group, and be comfortable approaching others assertively, responsibly and supportively.
Specific Responsibilities include:
• Function as the primary liaison between ITSRA and its business counterparts
• Daily, engage with the Application Support Team (AST) for ITSRA, ensuring that the on-site and offshore personnel are constantly updated on business requirements and technical solutions
• Develop and maintain a thorough understanding of ITSRA business/Technical area and application systems, including Investment Credit Risk Platform (IRP), Credit Watchlist (CWL), Loan Pricing Model (LPM), Collateral Management System (CMS), Equity Portfolio Management System – Valuation Module (EPMS VM), Capital Pricing (CAPRI), Economic Capital Engine (ECAP), Economic Capital Tool (EC Tool), Market and Counter Party Risk System (MCRS), Numerix suite of applications and other Risk applications.

Roles and Responsibilities

• Clearly define the scope/solution of both Capital and AST related projects and initiatives
• Capture, analyze and organize business requirements into a logical order.
• Prioritize requirements based on business needs.
• Identify and document all non-functional requirements.
• Create business process maps and data flow diagrams.
• Communicate business requirements to business area experts and technical/development staff.
• Lead the identification and documentation of business metrics.
• Determine systems of record with the assistance of appropriate source system experts
• Help identify potential sources of data for the data repository.
• Oversee testing of data acquisition processes and their implementation.
• Help data modelers prepare models and review data models to ascertain that requirements are met.
• Participate in application testing, including unit testing, integrated testing and functional testing.
• Providing recommendations for business improvements, system enhancements and workflow changes.

 

Selection Criteria

 

Master’s degree with 5 years relevant experience OR equivalent combination of education and experience in Finance, Computer Science or related field; A masters level degree in computer science or business administration is preferred.
• Industry certification or academic credentials in Business Analysis and software development
• Extensive experience in working with relation databases, SQL, .NET, FACT, Python, Java, Azure etc.
• Application support experience on a vast landscape that includes demanding user base
• Experience in performing “segregation of duties” activities on a production landscape
• Minimum of 5 years’ experience in conducting structured interviewing and in eliciting key information to capture business requirements for IT systems development.
• Minimum of 5 years’ relevant experience in providing IT-enabled solutions to financial institutions.
• Exposure to private equity operations and concepts
• Strong expertise in business/technical process improvement and re-engineering and identifying gaps between “As-is” and “To be” states
• Experience in working with data and business process modeling tools• Up-to-date, best practice experience with Software Development Life Cycle (SDLC)
• Proven business judgment: Ability to distinguish between what is and is not critical, and to balance both strategic and short-term issues.
• Excellent written and verbal communication skills in English
• Excellent interpersonal skills
• Highest ethical standards
• Personal Integrity & Effectiveness demonstrated commitment to teamwork.

 

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.


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