IT Operations Analyst

Job title:

IT Operations Analyst

Company

IAC Group

Job description

At International Automotive Components, it’s what’s inside that really drives us. Operating across 19 countries, we bring over 160 years of automotive expertise to the forefront in crafting beautiful interiors that help to differentiate vehicles in the global marketplace. We believe our employees to be our greatest asset: we welcome employees of all backgrounds, and are proud to provide benefits such as professional development opportunities, a gym scheme, and length of service awards among many others.We are excited to confirm the below opportunity to join our innovative and conscientious team:IT Operations AnalystMain Function / Purpose of Job:Ensure continuous operation of the company’s IT systems in Elmdon by supervising the ICT infrastructure and support system users in their daily work through pro-active actions, ad-hoc assistance, and training.Main missions and results:

  • Plans, organizes, and conducts activities in an effective manner towards achieving common objectives of IAC Elmdon as well as IAC Group.
  • Reports deviations from the standard and takes appropriate measures and corrective actions.
  • Strive to achieve the operational objectives (KPIs) of the IT Ops Team.
  • Be engaged in implementation of the Groups IT Technical strategy.
  • Responsible for maintaining the ICT infrastructure by:
  • Control of the use of resources
  • File system archiving
  • Controlling the storage space occupancy
  • Responsible for action to maintain the desired level of security through:
  • Current support for user requests
  • Allowing the use of distinguished system resources
  • Blocking or unblocking accounts
  • Creating and deleting user accounts
  • Notifies users about changes in the system on an ongoing basis
  • Assigns IP addresses
  • Manages the internal network
  • Carries out preventive actions to protect the system by:
  • Password management
  • Protection of system files
  • Protection of system catalogues
  • Protection against all threats caused by own system mechanisms
  • Co-identifies with the Firewall and VPN server administrator for network security and user management.
  • Responsible for responding to the current needs of employees ensuring the continuity of their work by:
  • Starting and stopping the systems as required
  • Removing blocked processes
  • Removing failures related to ICT systems and equipment
  • Diagnosing more serious failures before transferring to service
  • Removing the causes of network failures
  • Reconstruction of the file system
  • Installing printers
  • Installing useful software packages.
  • Co-corresponds for the selection of specifications for IT hardware/software and provides technical support for the purchasing department.
  • Supports the implementation and ongoing operation of MES by solving current system problems.
  • Responsible for keeping documentation and updating for all support systems.
  • Support ERP systems across UK sites (Basic Functions)
  • Build and deployment of User and system Computers
  • Build and deployment of servers
  • Ensures Backup procedures are adhered to
  • Administer Virtual clusters (VMware)

Preferred Skills and Experience:

  • Demonstrable experience in automotive production sector in an IT department or 5 years’ experience in an IT department in production sector
  • Master or Engineer degree in IT
  • Excellent communication and interpersonal skills
  • Team-player with a high level of personal integrity
  • Ability to work effectively with personnel across borders and functions
  • Must be able to manage several tasks/activities across several different teams that are occurring at the same time
  • Competent and experienced within a high-volume automotive environment, coupled with the ability to work as an individual or as part of a team

Expected salary

Location

Birmingham – Elmdon, West Midlands

Job date

Fri, 12 Jul 2024 22:37:34 GMT

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