IT Project Assistant

The Division of Information Technology provides support to the IAEA in the field of information and communication technology (ICT), including information systems for technical programmes and management. It is responsible for planning, developing and implementing an ICT strategy, for setting and enforcing common ICT standards throughout the Secretariat and for managing central ICT services. The IAEA’s ICT infrastructure comprises hardware and software platforms, and cloud and externally-hosted services. The Division has implemented an IT service management model based on ITIL (IT Infrastructure Library) and Prince2 (Projects in a Controlled Environment) best practices.The Business Technology Coordination Section (BTCS) manages the implementation of the IAEA Business Technology Strategic Plan, coordinates the development of Agency ICT policies, standards and guidelines, and facilitates ICT governance across the Secretariat. BTCS also provides project and product management and information architecture services to the Division of Information Technology.
Reporting to the Section Head, BTCS, the IT Project Assistant provides specialized support to the implementation of IT projects, including the provision of user testing and training. The IT Project Assistant supports inter-departmental communication related to IT, and facilitates the gathering of user requirements.
Functions / Key Results Expected:
Provides project management support to specialized IT projects in particular with regard to development, integration and implementation.