IT Project Manager

• Information Technology Services

• Full-time, fixed term position to March 2026 Possible extensions based on future pipeline for Salesforce implementations at the university.

• Base salary will be in the range $106,838 – $119,780 + 17% Superannuation

• The opportunity to work on cutting edge Salesforce technology implementation and the transform business to a future state applying business process reengineering principles.

• Prior experience with Salesforce implementation and Higher Education setup will be bonus.

• Based at St Lucia

About This Opportunity 

An exciting opportunity for an IT Project Manager, steering end-to-end delivery across the project life cycle. Be responsible for strategic information systems projects at the University. From engaging key stakeholders to overseeing complex system implementations, your role involves meticulous project management, mentorship, and maintaining effective governance. If you’re ready to lead and contribute to transformative projects in a collaborative environment, seize this chance to make a significant impact.
 

Key responsibilities include:

• Analyse, document, and deliver strategic information systems projects for the University

• Manage complex new systems through design, development, and implementation

• Mentor team members as directed by the Senior Program Manager, ITS

• Support Product Owner(s) in managing expectations, communications, and project governance

• Organise and lead project meetings, distribute progress reports, and manage risks and issues

• Coordinate internal and external resources for flawless project execution

• Ensure projects are on-time, within scope and budget

• Develop project plans, track progress, and manage changes effectively

• Measure project performance using appropriate tools and techniques

• Report and escalate as needed, manage client relationships, and perform risk management

• Establish and maintain relationships with third parties/vendors

• Create and maintain comprehensive project documentation.   

About You  

We seek an experienced Project Manager with postgraduate qualifications (or be in progress towards postgraduate qualifications) in Business, Project Management or a related field or an equivalent combination of qualifications and workplace experience. You will also have:

• Extensive experience in coordinating technical change management processes.

• Proficiency in business requirements analysis and technical solution design.

• Demonstrated leadership in complex IT projects within an agile environment, covering project meetings, reporting, risk management, and delivery planning.

• Proven team development skills, fostering accountability, removing roadblocks, leveraging resources, and mentoring team members.

• Ability to support the Product Owner in managing expectations, stakeholder communications, and implementing effective project governance.

• Advanced analytical and problem-solving skills.

• Excellent interpersonal and communication skills, with a proven ability to work with diverse teams and create clear specifications.

• Capacity to handle pressure, manage conflicting demands, and take responsibility.

• Willingness to innovate and embrace new processes and technologies for superior service and quality outcomes.

Desirable:

• Experience in higher education settings.

• Familiarity with Agile, Scrum environments, Atlassian products (Confluence, JIRA), and Microsoft Office suite.

• Exposure to Salesforce (Service Cloud, Sales Cloud, Marketing Cloud) and enterprise customer relationship management software deployment.

• PMP/PRINCE2 certification. 

About The University of Queensland (UQ)

For more than a century, UQ has educated and worked with outstanding people to deliver unparalleled teaching, learning and research excellence that creates positive change globally. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• 26 weeks paid parental leave or 14 weeks paid primary caregiver leave

• Annual salary increases in line with our enterprise agreement

• 17.5% annual leave loading

• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family

• On campus childcare options

• Cheap parking (from just $5.75 a day)

• Salary packaging options

Want to Apply? 

Should you wish to apply, please attach the following documents to your application:

• Cover letter addressing the ‘About You’ section above 

• Resume 

For more information about this opportunity, please contact Tanul Sharma, A/Director, Enterprise Technologies [email protected] . For application queries, please contact [email protected] stating the job reference number (R-34916) in the subject line. 

For application queries, please contact [email protected] stating the job reference number (below) in the subject line. 

Applications close 19 February 2024 at 11.00pm AEST (Job Reference Number R-34916).

At UQ, our strength lies in our diverse colleagues. We’re dedicated to equity, diversity, and inclusion , fostering an environment that mirrors our wider community. We’re committed to attracting, retaining, and promoting diverse talent. Reach out to [email protected] for accessibility support or adjustments.

If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.