IT Senior Associate Lvl 1 – Network Tech (Multiple Positions/ Provisional) ICIT

Details

Posted: 30-Dec-23

Location: New York, NY, 10176, USA

Salary: Open

Categories:

Staff/Administrative

Internal Number: 27499

IT Senior Associate Lvl 1 – Network Tech (Multiple Positions/ Provisional) ICIT

Job ID

27499

Location

Hunter College

Full/Part Time

Full-Time

Regular/Temporary

Regular

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GENERAL DUTIES

I.T. Senior Associates perform highly complex professional work in technology-related disciplines. While areas of specialization vary, typically I.T. Senior Associates perform a range of work in development/programming, communications, technical support, or similar functions depending on the needs of the Information Technology area to which they report. Work tasks include diagnosing, evaluating, overseeing and resolving highly complex projects. They have wide latitude for independent initiative and judgment and may serve in lead roles on complex programs or projects, and/or serve as a direct supervisor of a unit or group.

I.T. Senior Associates should demonstrate mastery of one or more technology-related disciplines, decision-making ability in situations related to those disciplines, and be able to serve as a resource in these areas. They may contribute to decisions on I.T. policies and technical standards.

This job is in CUNY’s Classified Civil Service. The full specification is available on our web site at http://www.cuny.edu/about/administration/offices/ohrm/hros/classification/ccsjobs.html

CONTRACT TITLE

IT Senior Associate

FLSA

Exempt

CAMPUS SPECIFIC INFORMATION

Reporting to the Network Lead Systems Administrator, the Network Technician implements and maintains the college???s network infrastructure. This hands-on individual collaborates with other campus divisions and units, including other IT groups, to coordinate technology efforts and further the mission of the division and college. The Network Technician is expected to analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.

Specific duties include:

• Perform day-to-day management of the network (wired and wireless), telecom (Cisco VoIP, mobileservice), and information security
• Perform management of Cisco Catalyst IOS and Palo Alto/ASAsecurity appliance platforms
• Perform management of the Cisco wireless platform
• Assist ICIT Project Management when designing and developing Statements of Work, negotiating cost, and managing the implementation/closeout of network/telecom-related projects with internal and external constituents
• Assist in the development and distribution of information securityawareness content and training for the campus community
• Assist in the planning and implementation of network upgrades to ensure an optimal and secure technology infrastructure
• Assist in the management of critical aspects of the college BusinessContinuity/Disaster Recovery requirements pertaining to network, data, telecom, and server availability
• Enforce network security policies
• Assist in the communication with CUNY Central and other campus constituents on information security awareness and breach procedures
• Assist in the performance of internal information security audits and responsible for network/information security-related attestations
• Maintain up-to-date documentation and procedures for network/telecom/information security-related aspects of the campus infrastructure and operations
• Assist the Incident Management team in central Network and Information Security incidents during and outside working hours
• Assist in the coordination of the notification and resolution processes
• Participating in professional development and other activities as directed
• Work closely with other IT teams to implement procedures, standards, operational controls, processes and communication paths for the monitoring and support of the technology operations, infrastructure and applications.
• Participates in development projects, from inception through implementation, helping to ensure timely and effective completion.
• Supports the college???s I.T. Helpdesk
• Stays current with new developments and industry best practices to incorporate into operational management and planning for enterprise systems.
• Analyzes current platforms and recommends products, architecture strategies, and development strategies.
• Ensures scalability and accessibility of applications and services.
• Collaborates with college CISO to manage cybersecurity systems to reduce risk for malicious attacks

MINIMUM QUALIFICATIONS

High School Diploma, G.E.D., or equivalent

An equivalent of ten years of experience post-high school that can be met by one of the following: ten years of full-time work experience in a computer or technology related position; an Associate’s degree plus eight years of full-time work experience in a computer or technology-related position; or a Bachelor’s degree from an accredited institution plus six years of full-time work experience in a computer or technology-related position

Demonstrated English Language proficiency

A Motor Vehicle Driver’s license, valid in New York State, may be required for some, but not all positions.

This title has three levels. In addition to the minimum qualifications above, To qualify for Levels 2 and 3, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required.

COMPENSATION

Incumbent $91,298

BENEFITS

CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.

HOW TO APPLY

Applications must be submitted online by accessing the CUNY Portal on City University of New York job website www.cuny.edu/employment. To search for this vacancy, click on SEARCH ALL POSTINGS and in SEARCH JOBS field, enter the Job Opening ID number 27499

Click on the “APPLY NOW” button and follow the application instructions. Current users of the site should access their established accounts; new users should follow the instructions to set up an account.

Please have your documents available to attach into the application before you begin. Note, the required material must be uploaded as ONE document under CV/ Resume (do not upload individual files for a cover letter, references, etc.). The document must be in .doc, .docx, .pdf, .rtf, or text format- and name of file should not exceed ten (10) characters ??? also DO NOT USE SYMBOLS (such as accents (??, ??, (??, ?? or ??), ??, ??, ?? , ???, _ or ??)).

Incomplete applications will not be considered.

Please include:

• Cover Letter and/ or Statement of scholarly interests
• Curriculum Vitae/ Resume
• Names and contact information of 3 references

Upload all documents as ONE single file– PDF format preferred.

IMPORTANT NOTE:

When a civil service list is established, the College is required to make appointments from the certified list to fill all positions including those held by provisional and/or temporary employees.

Applicants who meet the qualification requirements and are a permanent IT Assistant or permanent IT Associate are encouraged to apply.

The civil service test for the IT Associate (underlying title) is scheduled to open for filing in January 2024. Pure provisional employees that hold any titles within the progression (IT Support Assistant, IT Assistant, IT Associate, IT Senior Associate) are also encouraged to file for exam (s) in preparation for future promotional examinations.

CLOSING DATE

The search will remain open until the position is filled. The committee will begin reviewing complete applications on November 24, 2023. Applications submitted after the deadline will only be considered if the position/s remain open after initial round.

JOB SEARCH CATEGORY

CUNY Job Posting: Information Technology/Technical

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

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About Hunter College (CUNY)
Hunter College, located in the heart of Manhattan, is the largest college in the City University of New York (CUNY) system, one of the oldest public colleges in America, and a national leader in urban public education. More than 23,000 students currently attend Hunter, pursuing undergraduate and graduate degrees in more than 170 programs of study. Graduates of Hunter’s nationally-renowned professional schools (the School of Education, the Silberman School of Social Work, and the Hunter-Bellevue School of Nursing) become the teachers, social workers, nurses and health care professionals who dedicate their lives to serving New York City and the nation. They are the embodiment of the Hunter College motto: Mihi Cura Futuri – “the Care of the Future is Mine”. With the myriad opportunities found in New York City, and world-renowned faculty to guide them, Hunter’s students embark upon their bright and illustrious futures and begin to achieve their version of the American Dream!
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