IT Service Desk Manager – Incident Management
Ascent People
IT Service Desk Manager, Incident Management, Product Support, ITIL, SLA/KPI, External Customers, Stakeholder management, Software Delivery – Warrington – 50K (hands-on, not man-management)
Global tech client is looking for a Hands-on Service Desk Manager to be the sole Service Desk specialist in this area of the business.Working closely with the Service Manager, you will play a crucial role in providing exceptional technical support and will be responsible for making sure that services are being seamlessly delivered to external customers. The ideal candidate will still be hands-on & technical from a product support perspective but also be involved in the day-to-day operations of the service desk. This is an opportunity to grow the service function within the overall business.A specific training plan is provided for all company products supported on the desk.Contact me on 0-7-7-9-1-6-1-5-7-0-3 for job spec and client details.Responsibilities
Skills & Experience
This role has a fantastic career path. There are plans for this role to grow and build a team.Salary on offer is up to 50K + Bens. Free parking onsite. This is an office-based role. No homeworking. Some flex around start and finish. Office based in the Warrington area, commutable from Wigan, Manchester, and Liverpool.Ascent People is acting as an employment agency for this role and applicants from all ages and backgrounds will be considered.
£40000 – 50000 per year
Liverpool – Warrington, Cheshire
Fri, 06 Sep 2024 07:54:06 GMT
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