IT Specialist

General Position Summary:

Participates in basic development, implementation, maintenance, support and documentation of various departmental and enterprise-wide application systems. This includes but is not limited to the installation, modification, and testing of new and/or upgraded applications (packages or home grown), operating systems, file structures, hardware, communication devices, and productivity tools. Under guidance assist in gathering and translating business requirements into functional/technical specifications and designs. Assists in maintaining databases and application system code.

Job Scope/Complexity

May understand project life cycle. Works under supervision/guidance for assigned sections of life cycle. Examples can easily be found in existing code, methods or online. Typically concepts used are simple and standard.

Job Responsibilities:

The responsibilities listed below are typical examples of the work performed by this position. Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility.

ANALYSIS AND REQUIREMENTS GATHERING

    1. Gathers simple system requirements by meeting with clients and researching existing technology to understand the business requirements for new applications. May assist with         written documentation of findings to share with the client and other IT colleagues.

DESIGN AND DEVELOPMENT

    2. Follows defined task lists by using basic programming skills to complete projects of limited scope and meet required milestones.

    3. May assist in writing functional specifications for use by programmers and business analysts to develop technical solutions.

    4. Under guidance, change data input, files/database structures, data transformation, algorithms, and data output by using appropriate computer language/tools to provide technical         solutions for simple application development tasks.

TESTING AND DOCUMENTATION

    5. Assist with creating and documenting simple test scenarios using the appropriate testing tools to validate and verify application functionality.

    6. Test changes by using the appropriate simple test scenarios to identify errors. Maintain documentation materials that serve as technical and/or end-user references.

        IMPLEMENTATION AND MAINTENANCE

    7. Provide basic application and desktop support by triaging and resolving simple issues to ensure prompt and effective service.

Knowledge, Skills, & Abilities (KSA’s):

1. Must possess all requisite knowledge, skills, and abilities as posted in the supplemental section.

2. Ability to work on multiple priorities effectively.

3. Ability to work collaboratively in a team environment.

4. Writes and communicates clearly and concisely.

5. Ability to maintain confidentiality.

6. Must demonstrate exemplary customer service skills

Minimum Qualifications

• High School Diploma or graduation equivalent

Classified Title: IT Specialist
Role/Level/Range: ATO 37.5/02/OF
Starting Salary Range: Min $21.00 – Max $36.50 HRLY (Commensurate with experience)
Employee group: Full Time
Schedule: Mon – Fri
Exempt Status: Non-Exempt
Location: Homewood Campus
Department name: ​​​​​​​Mind Brain Institute
Personnel area: School of Arts & Sciences 

Total Rewards
The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees’ health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion .

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected] . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu .

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/ .

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.