IT Support Analyst

Job title:

IT Support Analyst

Company

Syntax Consultancy

Job description

IT Support Analyst needed for a permanent position based in Grimsby (Lincolnshire), including occasional travel to other UK sites if required.A chance to join an established business with a long-term proven track record. Start Spring 2024.Key skills, experience + duties will include:

• Providing day-to-day technical support for specialist IT systems including: plant systems, factory stock systems, labelling systems, machine software and devices.
• Supporting, trouble-shooting + resolving end-user IT service requests and incidents for both standard and bespoke software / hardware.
• Working to a rotating weekly shift pattern (06:00-13:45, 08:00-16:00, 09:45-17:30), and providing out-of-hours 24/7 support cover when required.
• Working to agreed SLAs and best practice for IT operational support.
• Building relationships with IT colleagues and 3rd party IT support partners.
• Escalating serious and recurring IT technical issues + service impacts to the management team.
• Salary/Benefits: £26-28k (DOE) + 25 days holiday (plus BHs) + Pension (8% Employer Contribution) + More!

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RECENT JOBSOUR TEAMRecruitment Resourcer I’m a forward-thinking Recruitment Resourcer with over 3 …Managing Director Roger Frost has over 30 years of recruitment …Senior Recruitment Consultant I joined Syntax in 2009 and offer …Senior Recruitment Consultant I joined Syntax in 2017 after achieving …Sales Director I joined Syntax in May 2012 as a …Have a Question?We are here to help. Email us or call 01332 293 605SyntaxConsultancyFollow Us© Syntax Consultancy 2022. All rights reserved. – SYNTAX CONSULTANCY LIMITED (Company No: 2202054)

Expected salary

£26000 – 28000 per year

Location

Grimsby, Lincolnshire

Job date

Tue, 23 Apr 2024 22:30:03 GMT

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