IT Support Officer and IT Support & Training Officer

Posts: IT Support Officer (1 Post) and IT Support & Training Officer (1 Post)

Salary: The salary for the posts will be between £28,207.07- £30,599.42p.a. (depending on experience)

Job type: Permanent

Hours: 36.25 hours per week

Location: The roles are based at St John’s College in Cambridge. Due to the nature of these posts on-site working is required but working from home one day per week could be considered after the probation period.

St John’s College, one of the largest Colleges within the University of Cambridge, is seeking to appoint both an IT Support Officer and an IT Support & Training Officer.  Both posts work as part of the team providing an IT support service for college members in person and remotely, including running an in-person Helpdesk in the Library during term time.  The IT Support and Training Officer co-ordinates IT Training and the IT support portal including writing documentation and delivering one-to-one and small group training.

We are looking to appoint to both of these posts as part of this recruitment process and we will consider your application for both roles if you apply.  You are welcome to express a preference for one role if you wish to.

If appointed, you will join a friendly team of nine staff in the IT department with a diverse range of skills working in newly built office accommodation.  IT is increasingly key to the operation of the College and this is a great opportunity to get a very broad experience of IT service delivery.

The College offers a competitive benefits package including membership of a defined contributory pension scheme, 36 days’ annual leave (inclusive of Bank Holidays), access to a ‘cash plan’ healthcare scheme currently provided by Simplyhealth, free lunch (up to a specified monetary limit), free use of an on-site Gym and free parking close to the College site, subject to availability.

For the candidate information pack and an application form, please click on the links below, email [email protected] or telephone 01223 338794.

The closing date for the receipt of completed applications is 12 noon on Monday 26th February 2024. 

We will be interviewing candidates as applications come through and we therefore reserve the right to close this vacancy early if we find a suitable candidate.  Early applications are encouraged.

In applying for this role, you will provide personal data which the College will process in accordance with its data protection obligations and its Data Protection Policy. Please see attached for a copy of our Data Protection Statement for further information about how we process your personal data.