ITE ITO User Experience Consultant

The IDB Group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in Latin America and the Caribbean. Our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment. 

About this position:
 

Operations Solutions Program from the Information and Technology Department is looking for a User Experience consultant. The Operations Solutions Program consists of various investments on new and updated functionalities related to Operations (Bank’s products). Right now, we are facing the implementation of new products related to Operations (main core business of the Bank) and require a user – experience (UX) consultant who must be able to understand our business challenges and the technical background, as well as be responsible for ensuring usability of what the team builds, and more generally, how users and customers experience the value provided by the product.

It is expected that the UX Consultant will be conceiving and conducting user research, interviews, and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups, and prototypes, using agile methodology, working in close collaboration with the assigned agile team. Other UX activities related to convergence may be assigned as well.

What you’ll do: 

What you’ll need:

Education: