Junior Data and Reporting Analyst – Volunteering

• Become part of our family and make a difference to young Australians through supporting their education
• Great development opportunity for someone who wants to become a Data Analyst
• Permanent Full Time Position
• Sydney CBD, NSW or Melbourne, VIC

We are seeking a Junior Data and Reporting Analyst, Volunteering to join our family. Reporting to the Data And Reporting Analyst, Volunteering and working alongside dedicated, energised, and passionate team members, this role will manage, maintain and analyse data records for all Volunteering activities across multiple platforms to ensure data integrity and enable data informed decision making.

About our role

You will be responsible for:

• Importing and exporting data from a range of systems (CONNECT, Zendesk, SharePoint etc.) to build data consistency and ensure clean data records.
• Preparing data reports and conducting analysis in various data sources to enable informed decision making in all areas of volunteering.
• Working with the Volunteer Coordination Unit to support their data management and ensuring data accuracy to enable meaningful reporting.
• Working with the Team Member and Volunteering Squad as a business testing specialist for CONNECT2, create, and maintain test data scenarios and identify data dependencies relevant to test scenarios.
• Using a high level of knowledge and skills, manage multiple operational tasks, projects, and activities in the volunteering Team in line with The Smith Family goals and objectives.
• Providing expert advice when contributing within specialist area to special projects and working groups and apply continuous improvement approach to processes to improve the effectiveness of The Smith Family’s programs.
• Working closely with key team members to ensure policies and legislation are captured and tracked in CONNECT2.

About you

As well as passion for community, you will bring the following:

• Excellent interpersonal skills: a professional, friendly, and approachable manner.
• Capable of working independently and committed to working in an integrated manner.
• Ability to work under pressure, prioritise workload and meet deadlines.
• Flexible and adaptable.
• An understanding of the valuable contribution of volunteers as essential unpaid staff resource.
• Initiative and a ‘can do’ attitude’.
• Commitment to TSF and its mission and values.
• Adaptive to change.
• Building databases to manage large data sets.
• Analytical software.
• Strong influencer.
• Have or willing to obtain an employee Working With Children’s Check.

About our culture

The Smith Family has employees at the centre of its values and operations. We nurture a supportive and inclusive culture that enables people to achieve personal and professional goals, through collaboration and innovation. With a proven work-life balance, wellbeing and health are our top priorities. Enjoy many other benefits, such as tax concessions and flexible working arrangements.

If you are passionate about what you do, committed to make a difference and this sounds like your next role, please click apply, we’d love to hear from you. You may view the position description attached.

Due to the nature of this role, the successful candidate must be prepared to undertake a National Police Check and a Working with Children’s Check. We are an equal opportunity employer and are committed to principles of cultural diversity. Applications from people of Aboriginal and Torres Strait Islander descent are encouraged.