Junior Digital Learning Officer

What we do

The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

Our Values

At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this

Purpose

The Junior Digital Learning Officer (DLO1) is an entry-level position within the Digital Learning Officer team at the Belgrade Shared Services Centre (BSSC), part of Global Shared Services (GSS). DLO1 will support the production of digital learning solutions, focusing on building technical skills in digital learning tools, content production, and project execution under the guidance of more experienced DLOs. This role is designed as a development opportunity for individuals seeking to grow within digital learning production.

Accountabilities & Functional responsibilities

• Supports digital learning production processes by creating, editing, and finalizing e-learning modules based on pre-approved content
• Assists in localization efforts, adapting courses for multiple languages and contexts in collaboration with translation teams
• Participates in content updates, ensuring courses remain current by updating text, images, and multimedia elements
• Assists senior DLOs with quality assurance (QA) testing to ensure courses meet technical standards and function effectively
• Provides support in preparing learning content, assisting SMEs and LFPs to ensure materials are production-ready

Professional Experience required / Certifications / Education required

• Educational background in digital learning, multimedia design, or a related field
• Experience with authoring tools (e.g., Articulate, Elucidat, Vyond) and familiarity with Learning Management Systems
• Excellent communication skills, teamwork-oriented, and keen to learn and adapt.
• Proficient in English (additional languages are an asset)
• Detail-oriented, with strong organizational skills and the ability to meet deadlines
• Ability to work collaboratively with senior team members and internal stakeholders

What we offer

• Work and progressive professional development in an exciting international environment
• An inspiring opportunity to practice your profession in a humanitarian and multicultural organization
• Stimulating benefits package

Additional information

• Type of role: Digital Learning Officer 1 (801092)
• Working rate: 100%
• Location: Belgrade Shared Services Centre (BSSC), Tresnjinog cveta 1, Belgrade
• Job level: B2
• Length of assignment: Open-ended
• Type of position: Resident (The vacancy is open only for persons with Serbian citizenship or personal work permit in the Republic of Serbia)
• Application deadline: 02.12.2024.

The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.

If you are interested in this position, please send us your CV and Motivation letter in English.

Only shortlisted candidates will be contacted.