Knowledge Management Intern

Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

UNDP has been working in India since 1951 in almost all areas of human development. Together with the Government of India and development partners, we have worked towards eradicating poverty, reducing inequalities, strengthening local governance, enhancing community resilience, protecting the environment supporting policy initiatives and institutional reforms, and accelerating sustainable development for all.

With projects and programmes in every state and union territory in India, UNDP works with national and subnationalgovernment, and diverse development actors to deliver people-centric results, particularly for the most vulnerable and marginalized communities. As the integrator for collective action on the Sustainable Development Goals (SDGs)within the UN system, we are committed to supporting the Government of India’s national development vision andpriorities and accelerating the achievement of the SDGs for the people and the planet.

UNDP India’s new Country Programme (2023-2027) builds on our prior work and aims to provide an integrated approach to development solutions in three strategic portfolios:

• Strong, accountable and evidence-led institutions for accelerated achievement of the SDGs.
• Enhanced economic opportunities and social protection to reduce inequality, with a focus on the marginalized.
• Climate-smart solutions, sustainable ecosystems and resilient development for reduced vulnerability.

South-South cooperation, gender equality and social inclusion are promoted across the pillars. The programme is supported by a framework of renewed partnerships and blended finance solutions, strategic innovation and and accelerator labs, and data and digital architecture.

You are invited to join a team of future-smart development professionals to support India in achieving the national and globally agreed goals. As part of the UNDP team, your focus will be to work with diverse stakeholders to findcountry-specific solutions that lead to sustainable development and reach those furthest behind first.

Project Background:

The Programme Management and Support Unit (PMSU) at the UNDP India Country Office provides strategic advisory support to senior management, as well as to programme and operations teams. It ensures compliance with corporate policies, rules, and regulations, while aligning the Country Programme with the UNDP Strategic Plan and strengthening oversight capacities.

As a quality assurance function, the PMSU works to enhance programme performance, results-based management, and the effective use of financial resources. It is responsible for developing and mainstreaming practical tools and approaches that support efficient programme planning, implementation, review, monitoring, evaluation, and knowledge management. The Unit also monitors and analyses programme financial resources to ensure effective planning and utilization in line with the Country Office’s priorities.

Duties and Responsibilities

Under the direct supervision of the Head, PMSU and in close coordination with relevant teams, the Knowledge Management Intern will support the documentation, dissemination, and systematization of knowledge across UNDP India’s programmes and initiatives. Key responsibilities will include:

• Support the PMSU and ICT in updating and maintaining internal knowledge repositories, shared drives, and knowledge databases.
• Coordinate among PMSU, Communications Unit, ICT team, and Programme teams for the design, content structuring, and upgradation of the Country Office SharePoint platform to ensure it meets user needs and enhances internal knowledge sharing.
• Support the PMSU team in the collecting, curating, and organizing project knowledge products, best practices, and lessons learned across thematic areas by working closely with Programme units and Communications unit.
• Support the PMSU team in background research and preparation of knowledge products such as reports, briefs, case studies, blogs, and presentations.
• Support the PMSU team in communication, training, learning and development activities to enhance the capacities and improve awareness on the shared responsibility of M&E function among team members.
• Support other tasks as required to strengthen knowledge management and communications efforts.

Competencies

• Achieve Results: Plans and monitors own work, pay attention to details, deliver quality work by deadline
• Think Innovatively: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
• Learn Continuously: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
• Adapt with Agility: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
• Act with Determination: Shows drive and motivation, able to deliver calmly in face of adversity, confident
• Engage and Partner: Demonstrates compassion/understanding towards others, forms positive relationships
• Enable Diversity and Inclusion: Appreciate/respect differences, aware of unconscious bias, confront discrimination
• Demonstrated commitment to diversity, equity, and inclusion. Applicants from marginalized communities (e.g., gender minorities, LGBTQI+, persons with disabilities, indigenous or tribal backgrounds) are strongly encouraged to apply.

Required Skills and Experience

• Excellent written and verbal communication skills.
• Strong research and analytical skills, with the ability to synthesize information and present it clearly.
• Strong organizational skills and attention to detail.
• IT skills related to administration will be an advantage. Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).and effective use of internet and web- based systems.
• Ability to work with quick turn around time
• Good team player and ability to adapt to changes in work environment
• Ability to work within tight deadlines and adjust accordingly as new priorities arise
• Proficiency in English is required. Working knowledge of Hindi and/or any other Indian language will be considered an asset

Applicants to the UNDP internship programme must at the time of application meet one of application:

• Be enrolled in a postgraduate degree programme (such as a master’s programme or higher) in one of the following disciplines: Communications, Media Studies, Library and Information Science, Development Studies, Public Administration or Policy, International Relations, Social Design, or other relevant subjects.
• Be enrolled in the final academic year of a first university degree programme (suchas Bachelor’s degree or equivalent) in the above field.
• Have recently graduated with a university degree (as defined in (a) and (b) above) and, if selected, must start the internship within one year of graduation;
• Be enrolled in a postgraduate professional traineeship program and undertake theinternship as part of this program.

Mentorship:

Each intern will be paired with a dedicated mentor from their respective team. The mentor will provide professional guidance, help the intern navigate the work environment, offer feedback, and support their overall learning and growth during the internship period.

Learning Opportunities:

Interns will be exposed to a variety of learning experiences related to UNDP’s work. These may include participating in team discussions, attending internal briefings or knowledge-sharing sessions, and accessing online resources. Topics may cover areas such as development programs, the Sustainable Development Goals (SDGs), and professional skills relevant to working in a multilateral development environment.

Specific learning opportunities for this internship include:

• Hands-on Experience with Knowledge and Information Management Tools: The intern will gain practical, hands-on exposure to systems such as Microsoft SharePoint, a leading enterprise platform for collaboration and document management. The intern will support the design, content structuring, and upgradation of the Country Office’s SharePoint site.
• Cross-functional Collaboration and Coordination Skills: By working closely with diverse teams including PMSU, ICT, Communications, and Programme Units, the intern will develop skills in stakeholder coordination and internal communications within a complex organizational structure
• M&E Learning: The intern will support the review of reports, concept notes, and briefs, enhancing their ability to analyse programmatic documents. They will also gain a deeper understanding of results- based management and monitoring and evaluation (M&E) functions within the context of development cooperation.

Disclaimer

Important information for US Permanent Residents (‘Green Card’ holders)

Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.

UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Non-discrimination

UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

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