Knowledge Management Officer – P3

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OBJECTIVES OF THE PROGRAMME

To ensure that effective WHO country presence is established to implement WHO country, cooperation strategies that are aligned with Member State’s health and development agendas, and harmonized with the United Nations country teams.In the context of Emergency Health and Nutrition Project funded by World Bank, the Project Development Objective is to restore access to a basic package of health and nutrition services and preserve the main elements of essential public health functions for the benefit of the population of Sudan.

 

DESCRIPTION OF DUTIES

1.Provide technical support and coordination in the review and definition of the package of health services to be delivered in health facilities in Sudan, including costing.

2.Develop referral mechanisms across the different levels of health service delivery.

3.Develop quality standards, initiatives and indicators vis a vis health service delivery in targeted health facilities. 

4.Collaborate with the monitoring and evaluation (M&E) team to integrate HSP implementation and healthcare quality standards into the project’s M&E framework and analyze data providing insights and recommendations for improvements.

5.Provide technical expertise to internal M&E team and third-party, monitor the development of data collection tools from health facilities and address M&E feedback.

6.Provide technical input and capacity-building activities for healthcare facility staff and partners to improve hospital care and management. Knowledge Management.

7.Establish Knowledge Management (KM) capabilities, including identifying data requirements to support SHARE operations, in coordination with partners such as the World Bank and UNICEF. Act as WHO’s focal point in any joint KM initiatives.

8.Ensure that data collection tools and project interventions contribute to advancing the KM agenda and lessons learned and best practices.Incident Management.

9.Ensure the timeliness, completeness, and accuracy of data related to SHARE-supported activities.

10.Generate standard reports, presentations, visualizations, and dashboards.

11.Analyze service utilization, availability, and trends, linking this analysis to SHARE and project objectives.

12.Participate in the development of DHIS2 initiatives in coordination with different partners.

 

REQUIRED QUALIFICATIONS

Education

Essential: A first level university degree in information or data management, computer sciences, statistics, applied math or public health, complemented by training in databases development and/or management with some experience with international exposure.
Desirable: Post graduate degree in public health, qualitative surveillance or statistics.

 

Experience

Essential:At least five years of relevant experience in public health, with a focus on health services delivery, quality improvement, and knowledge management within health sector projects. Experience in emergency countries.

Desirable: Prior experience working with WB funded projects, WHO, international health organizations, UN agencies, or non-governmental organizations in emergency or development settings.

 

Skills

•Proven expertise in health services package and quality standards implementation.

•Strong analytical skills for data analysis and interpretation.

•Experience in establishing and managing programme’s knowledge.

•Ability to provide technical support and conduct capacity-building activities.

•Excellent communication and collaboration skills to work effectively with a diverse range of stakeholders.

 

WHO Competencies

WHO global Competencies model at

https://cdn.who.int/media/docs/default-source/who-careers/who-enhanced-competence.pdf?sfvrsn=aae66472_3&download=true

Teamwork
Respecting and promoting individual and cultural differences
Communication
Producing results
Moving forward in a changing environment
Creating an empowering and motivating environment

 

Use of Language Skills

Essential: Expert knowledge of English. 
Desirable: Intermediate knowledge of Arabic.

 

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 64,121 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 2992 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

 

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level
• Only candidates under serious consideration will be contacted.
• A written test and/or an asynchronous video assessment may be used as a form of screening.
• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
• According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.
• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
• Staff members in other duty stations are encouraged to apply.
• The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
• The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.
• Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int
• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
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• WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.
• The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.
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• *For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.
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