Learning and Development Intern

Work Location

Flexible – Remote, in-person, or hybrid Internship

Expected duration

3 – 11 months

Duties and Responsibilities

The Learning and Development Intern may be assigned tasks including but not limited to: • Assist in planning, development and implementation of learning and development activities including workshops and webinars. • Support development of e-learning courses. • Design communication materials for roll-out of initiatives. • Undertake research into best practices. • Support staff wellbeing activities and events. • Engage in creative problem solving to contribute innovative ideas and strategies. • Ensure our internal sites serve as effective communication platforms. On completion of the internship, the candidate will have gained: • An understanding of learning and development theories and processes. • Excellent knowledge of UNRWA, its mandate, structure, and operation mode. • Valuable experience in human resources management under a multicultural context, with a particular focus on learning and development. • A deeper understanding of humanitarian assistance, especially in the conflict context. • Writing skills for literature review and communication skills. • Capacities for multitasking and prioritizing.

Qualifications/special skills

Education: a) be enrolled in an accredited first-level, higher education programme (Bachelor or equivalent); b) be enrolled in an accredited graduate school programme (Master or higher or equivalent); or c) have graduated with a university degree (as defined in paragraphs 7a and b above), must commence the internship within a one-year period of graduation. Work Experience: Applicants are not required to have professional work experience, although prior work experience in training/learning and development will be an advantage. Excellent IT skills are required.

Languages

Excellent command of spoken and written English.

Additional Information

DESIRABLE QUALIFICATIONS • Specialization in Learning and Development • Experience with training programmes, e-learning and online learning platforms and tools • Experience with graphic designs and communication materials • Advanced IT skills • Knowledge of Arabic is an asset. • Creative thinking and growth mindset. COMPETENCIES • Learning and researching: Commits to continuous learning. Keep abreast of new developments in own occupation. Embraces knowledge from diverse areas. Actively conducts research to integrate and organize information. Performs critical thinking and analyzing. • Creativity: Actively seeks to improve programmes. Offers new and different options to solve problems or meet needs. Promotes and persuades others to consider new ideas. Takes calculated risks on new and unusual ideas; thinks “outside the box”. Takes an interest in new ideas and new ways of doing things. Is not bound by current thinking or traditional approaches. • Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings. • Technological Awareness: Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Seeks to apply technology to appropriate tasks. Shows willingness to learn new technology. APPLICATION PROCESS The motivation letter must include: • Name of the accredited university for the degree obtained and/or the degree in progress; • IT (including graphic design and learning and development) skills and programs that you are proficient in; • Explain your interest in UNRWA and why you are the best candidate for this specific internship. Due to the high volume of applications received, ONLY shortlisted candidates will be contacted for further selection processes.

Intern Specific text

Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.