Learning and Engagement Manager

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Description

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• Actively work with leaders, managers and HR colleagues globally to understand the priority skills, expertise and knowledge required to deliver the global WorldFish strategy.
• Working closely with leaders, managers, subject matter experts, global and local providers and HR colleagues globally build a learning and development program that encompasses a wide range of learning and development solutions which builds the required skills, expertise and knowledge in key WorldFish priority areas.
• Lead the delivery of our learning programs, facilitating, coaching and providing train the trainer as required.
• Manage and further develop the e-Learning system and offering.
• Communicate learning and development opportunities effectively to employees and managers globally.

• Lead the development, implementation and delivery of a leadership and management program, including options for coaching, to support the building of leadership and management skills at WorldFish and the embedding of excellent management practices globally.

• Coach managers to understand employee learning needs, career aspirations and support them to build learning and development plans for employees and teams.
• Recommend suitable learning and development methods and tools to employees and managers.

• Lead the development and delivery of global induction programs (including programs, e-courses, guidance, and processes) for all new and transitioning employees. Support HR colleagues globally and managers in the delivery of country specific inductions that also further complement the global programs.
• Ensure all employees receive a thorough induction and coach managers on their role in delivering this.

• Manage the delivery and communication of the full cycle of the annual performance management system and processes.
• Lead the development and delivery of effective performance management learning materials, policies and processes.

• Create and implement global employee engagement initiatives to support high levels of employee engagement.
• Support the Global HR Lead and senior management team for HR and employee related communications and events to celebrate achievements and other key milestones.
• Lead the implementation of employee surveys in conjunction with other CGIAR colleagues and support WorldFish leadership with taking forwards the survey results.

• Leads the development, implementation and communication of a wellbeing program for WorldFish employees globally, including linking with other CGIAR colleagues as required.

• Lead the development and implementation of clear career paths for staff and promotion processes.
• Support managers in succession planning for their teams
• Implement and promote mentorship programs and initiatives that support career growth.

• With the Global HR Lead support, the capability development of the global HR network through coaching, identifying development needs, joint initiatives and networking.

• Collect, analyze and report data on learning needs and outcomes, engagement levels, and other relevant metrics (including from employee surveys, exit interviews, learning evaluations).
• Use HR metrics to shape, evaluate and monitor learning and engagement initiatives and adjust programs as needed.

• Undertake annual work planning with the HR team to develop a cohesive HR departmental plan.
• Recruit, manage and develop direct reports, ensuring high levels of engagement.

• Performs any other duties, tasks and responsibilities as may be required to further advance relevant strategies and initiatives and as discussed with WorldFish and CGIAR.

• Bachelor’s degree in human resources, organizational development, business management, education, or a related field.
• Membership of a nationally recognized professional human resource body such as CIPD, SHRM etc. obtained through professional experience and/or educational route. If an applicant does not have this, continuous professional development will need to be fully evidenced.
• Significant expert knowledge and experience in organizational learning and development.
• Experienced and skilled in identifying and analyzing learning and engagement needs, developing relevant approaches and evaluating effectiveness.
• Proven track record of designing, implementing and delivering successful learning and development programs (both face to face and remote).
• Strong understanding and experience of implementing employee engagement strategies and best practices.
• Excellent communication, interpersonal and relationship-building skills and ability to work collaboratively with people at all levels in a respectful, multi-cultural, multi-disciplinary organization.
• Excellent presentation and facilitation skills, highly articulate and confident standing up and delivering to groups at all levels.
• Ability to build positive relationships and collaborate with diverse teams, managers and leaders globally.
• Experienced in partnering with third parties to design and deliver learning interventions.
• Experienced in using different technologies for learning and engagement initiatives and programs.
• Good awareness of the latest trends and best practice in learning and development.
• A good networker – able to build effective internal and external networks to support WorldFish learning.
• Experience of working in multi-cultural environments, with an appreciation of cultural differences, with a proven ability to build relationships with people from a variety of backgrounds and cultures.
• Sound judgement. Able to influence and be seen as a credible source of advice and feedback.
• Good project manager with sound planning skills.
• Good coaching and mentoring skills with an approach that builds capacity rather than dependency.
• Commitment to WorldFish values and a working style that demonstrates these.

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