LEARNING AND KNOWLEDGE MANAGEMENT OFFICER – Kenyan Nationals only.

FH Heartbeat
At Food for the Hungry, we operate under a set of guiding principles we call “The Heartbeat
values, Mindsets and Behaviours and Culture statement”, which explains who we are and
how we work as an organization. As a team, we work together to see that “those we serve
have the agency and resources necessary to be resilient and flourish”
Job Summary
The Learning and Knowledge Management Officer will be responsible for assessing and
strengthening knowledge management across the various projects in Food for the
Hungry. His/her work will inform implementation strategy, decision-making and improve
information flow and use across the teams. The person will prioritize intentional learning
from a variety of sources ranging from project monitoring and implementation data,
evaluation reports, contextual analysis, community feedback, research studies, and
pilots – and use this information to adapt on the basis of learnings.
Principal Responsibilities
Key Result #1 Learning agenda
1. Identify the types of information or learning needed across interventions and
program pilot to test the effectiveness of the program strategy and inform
programming decisions.
2. Collaborate with the program staff to develop a learning and knowledge
management strategy for pilot project and other interventions in Area Programs.
3. Map the program’s data sources and information flows and routinely assess
whether the right program information reaches the right staff at the right times,
proposing improvements and facilitate changes where appropriate
4. Facilitate regular discussions with staff who lead data collection and analysis
efforts (e.g., M&E staff and program staff,) to identify emergent trends and
implications for program design and quality.
5. Initiate and facilitate discussions and scenario planning with the program team
to bring together emergent project learning from different sources and to
facilitate critical thinking about how the program should (or should not) adapt its
strategy based on this learning.
6. Manage and optimize existing reflection and learning routines in the APs.
Key Result #2 Knowledge Management
1. Maintain a carefully organized, quality controlled and regularly updated
repository of programmatic learning that can be readily accessed by program
staff and partners.
2. Track and synthesize trends and lessons across quarters/years and elevate these
in annual planning and adaptation sessions.
3. Document adaptations made to the program strategy and the rationale for
decisions taken.
4. Working alongside M&E and program teams to spearhead the development and
dissemination of knowledge products for internal and external audiences where
necessary.
QUALIFICATIONS
 Vibrant personal relationship with Jesus Christ and commitment to serving the
poor in line with FH Christian foundation and beliefs
 Excellent (written/oral) communication and interpersonal skills with a strong
service-orientation and ability to effectively communicate with various
audiences
 Strong facilitation, organizational, and problem-solving skills
 Proven ability to critically analyse diverse information and make sound inferences
 Proficiency in MS Office and familiarity with web-based systems such as Google
Drive. Experience with ODK and/or PowerBI a plus
EDUCATION AND EXPERIENCE
Bachelor’s degree in data science, social or behavioural sciences or related, or
equivalent work experience.
At least 3 years of experience in a role with significant learning, knowledge
management and/or data analysis, interpretation and usage responsibilities
Experience working with NGOs, a plus ·.
.
LANGUAGE SKILLS
Proficiency in spoken and written English and Kiswahili
Safeguarding Policy
FH strives to provide an environment free from sexual exploitation and abuse and
harassment in all places where relief and development programs are implemented.
FH holds a zero-tolerance policy against sexual exploitation and abuse and
harassment. FH expects its employees to maintain high ethical standards, protect
organizational integrity and reputation, and ensure that FH work is carried out in
honest and fair methods, in alignment with the FH Heartbeat and safeguarding and
associated policies. Violations to stated policies will be subject to corrective action
up to and including termination of employment.