Learning Support Specialist

The Learning Support Specialist will work under the overall guidance of the Senior Human Resources Officer, and under the direct/functional supervision of the Human Resources Officer, working in close collaboration with other FAO Divisions/Offices /Centres. 

Technical Focus:

The Learning Support Specialist will contribute and provide support to the implementation of the HR’s global learning portfolio according to the latest learning and development trends and best practices. 

Given the broad skillset and expertise required, the assigned tasks and responsibilities related to the Learning Support Specialist may include one or more of the following: 

• Assist in coordinating learning and development initiatives.
• Support vendor selection, tender processes, and monitor service provider deliverables.
• Provide logistical support for workshops and training programmes.
• Research and compile data on staff development activities.
• Process training requests and provide guidance on related policies.
• Support budget tracking for language, external, and group training.
• Assist in training delivery and maintaining records in HR and learning systems.
• Contribute to planning, monitoring, and evaluation of learning activities.
• Support automation and process improvement in learning and development.
• Provide technical support for learning platforms and PowerApps.
• Contribute to learning dashboard and reporting tool development.
• Assist in implementing a career development platform and tools.
• Support learning needs assessments (LNA) and training content development.
• Update learning guidelines, procedures, and related communication materials.
• Track and report on staff development funds and expenditures.
• Assist in updating learning Standard Operating Procedures (SOPs) and performance management reports.
• Respond to training inquiries and follow up on requests.
• Organize briefing sessions on training procedures and tools.

Candidates Will Be Assessed Against The Following:

Minimum Requirements:

• University degree in Learning and Development, Learning Technology, Adult Education, Communication, Languages, Social Sciences or related field.
• At least one year of relevant experience supporting the development and delivery of learning and training programmes.
• Working knowledge (level C) of English.

Source: https://jobs.fao.org/careersection/fao_external/jobdetail.ftl?job=2500538