Library Technician, Academic Support & Technical Services

TITLE: Library Technician, Academic Support & Technical Services
DIVISION: Academic Services & Learning Resources
SALARY: Payband F, starting rate $30.00 per hour
HOURS: Monday to Friday, 8:00am to 4:00pm
HOURS PER WEEK: 35
LOCATION: 51 Dockside Drive
STATUS: Temporary Support
EFFECTIVE DATE: Immediately – February 2024
INTERNAL CLOSING: January 26, 2024

Land Acknowledgement

George Brown College is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other.

Equity Statement

George Brown College is committed to creating and sustaining an equitable and inclusive learning and working environment. We encourage and actively seek applications from Indigenous, Black, racialized people, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities.

GBC Vision

To be a college renowned for its inclusion, excellence, relevance, impact, and leadership.

Position Summary:

Under the administrative direction of the Snr. Manager Library Services and the professional guidance of the Librarians, and Library Co-ordinators, the incumbent performs a variety of academic support and technical service functions associated with the operation of the Library Learning Commons.

Key Responsibilities:

– Provides reference information and research assistance online and in-person.
– Demonstrates the formulation of a search in multiple sources and a variety of media that includes books, journals and periodicals, electronic databases, e-books and e-journals, videos, etc.
– Using specific platforms for video or online chat, provide online reference service to support queries from students across 13 colleges.
– Participate in the Reference Cluster Team at a designated campus, e.g. WF. Play a role in facilitating and convening meetings on a rotational basis, follow up on team action items, contribute to brainstorming to plan and execute engagement activities.
– Provide orientation to new students by participating in library online programs, or plan with the library team to run in-person activities, and service fairs.
– Update the Reserve collection at Daniels and WF purchasing books from the bookstore when needed, processing reserve materials for circulation, and updating records in the catalogue.
– On a daily basis, collect and check in books from the book return bins.
– Print the hold requests daily, locate the relevant books on the shelf and prepare them for the holds shelf.
– Check-in new issues of journals, entering the necessary information to update the catalog record and when necessary, instate a claim for unreceived issues.
– Check-in and process incoming journal issues with library labels and stamps.
– Shelve incoming issues and annually weed old issues according to library policy and shift up collections.
– Process incoming and outgoing Interlibrary Loan Requests
– Assist Librarians during library instruction.
– Other duties as assigned.

Educational and Experience Requirements:

– Two-year diploma or equivalent from a recognized post-secondary institution in Library and Information Technician.
– Three (3) years of experience with delivery of reference services in a hybrid environment (online and in-person).
– Knowledge of library databases and collections in program areas offered at GBC.
– Experience with development and delivery of library promotion events.
– Basic knowledge of cataloguing and classification processes.
– Knowledge of library platforms such as the LSP; Chat services, EbscoNet.
– Knowledge of processes to maintain serials and reserve book collections.
– Experience with Inter-library loans processes.
– Intermediate knowledge of office applications, Outlook, Word, Excel, Teams, Zoom and Slack.

Skills and Attributes:

– Excellent written and oral communication skills and a solid customer/public service focus.
– Good planning, organizational, time management and problem-solving skills.
– Ability to take initiative and work effectively in teams.
– Ability to lift between 20 kg and 44 lbs (i.e., mail, boxes, books, supplies, etc.).
– Demonstrated collaboration and interpersonal skills at a professional level.
– Demonstrated commitment to uphold the College’s priorities on diversity and equity.

Interview process may consist of a practical skills component.

Notes:

– The College requires proof of degrees, credentials or equivalencies from accredited regional or federal post-secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews or offer.
– GBC employees, please use https://adfs.georgebrown.ca/adfs/ls/IdpInitiatedSignOn.aspx  to apply via our internal site using your GBC credentials for consideration.

About Us:

George Brown College prides itself on educating students through real-world learning, in the heart of Toronto. Our faculty and employees make this vision a reality, and we support them by making George Brown a great place to work. See why we are consistently ranked as one of GTA’s top employers.

Why work here?

George Brown College offers hybrid work opportunities, a competitive pension plan, generous holiday and vacation time, a tuition assistance program, discounted rates for employees taking Continuing Education courses, and an equitable work environment where everyone matters.

George Brown College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Candidates who require accommodation in the hiring process may contact [email protected] confidentially.